Hurricane Ian 2022

9/29/2022 (Permalink)

Hurricane Ian is the first major hurricane to impact the United States this hurricane season. It hit the Florida in the Gulf as a Category 4 hurricane on September, 28th in the early afternoon. Some people in the direct impact zone have been experiencing storm surges as high as 8ft tall, with an expectancy of another few feet to come. 

As of Thursday September 29th, Hurricane Ian is exiting Florida as a tropical storm and re-entering the ocean. Meteorologists expect the storm to gain strength while over the ocean and pickup hurricane status once again before it hits South Carolina. 

At SERVPRO of West Greenville County, our production members participate in STORM where our crew is always prepared to dispatch and help out our fellow SERVPRO operations to deal with any damages the storm may bring.

We have many blogs available to the public about Hurricane preparation that we hope will help prepare your home and businesses for Hurricane Ian. 

Stay Safe and Prepare!

National Preparedness Month 2022: Fires

9/17/2022 (Permalink)

With September being National Preparedness Month, we at SERVPRO of West Greenville County like to take this month to give our community reminders on how you can prepare your home and business against disaster. There are all types of disasters that can strike your home or business that are out of our control, but how the structure holds up to the disaster and how quickly the mitigation and remediation work is done, is completely up to you! 

When preparing your home or business for a Fire, there are some important things to keep in mind, courtesy of Ready.gov. 

• Fire is FAST! In less that 30 seconds, a small flame can grow into a major fire. In minutes, a house can be engulfed in flames. 
• Fire is HOT! Heat is more threatening that flames. Room temp. in a fire can be 100 at floor level and rise to 600 at eye level. 
• Fire is DARK! It starts bright, but quickly produces black smoke and complete darkness. 

To help prepare for a house fire, make sure you have done annual maintance to your fire alarms, and check them monthly to ensure they are working properly. For a business, make sure that sprinkler systems are installed properly and tested regularly. In both structures, keeping the doors closed can not only save your life, but prevent extensive smoke and soot damages to rooms not directly affected by the flames. 

To do more research on how to prepare for disaster, visit ready.org. 

National Preparedness Month 2022: Hurricanes

8/27/2022 (Permalink)

Ready.gov takes an extra step with National Preparedness Month to help people prepare for disaster. While we at SERVPRO of West Greenville County take all year to prepare for disasters and how to repair the damage after, we know that with the every day bustle of life that it can be easy to forget to prepare your home or business. We have a few reminders, courtesy of Ready.gov and AmericanHumane.org. 

Before preparing your home or business for Hurricane season, first determine the best way to protect yourself from winds and flooding, know where to take refuge, evacuation routes, and your risk of potential damages from the storm.

After first preparing for your safety, make sure to strengthen your home or business by brining in outdoor furniture, trimming nearby trees and bushes, and reinforcing your doors and windows. Regular maintenance of the home is crucial for protecting it against heavy weather. 

The best tip SERVPRO of West Greenville County can offer is to check your insurance coverage before disaster strikes. 

September 2022 National Preparedness Month

8/27/2022 (Permalink)

Did you know that September is National preparedness month? This entire month is set aside in observance to help raise awareness about the importance of preparing for any kind of disaster. 

Floods have been an issue all across the United States this year, making it important to be ready if disaster may strike your area.

First, you should talk with you family and friends to make a plan. Communication is an important part of being ready. Make sure that your family know what to do and where to go in case you get separated. 

Second, you should build a kit with supplies that can last for several days. Make sure to update kits often based on recommendations by the Centers for Disease Control. 

Third, know the risks of disaster in your area. This can help you prevent any kind of damage to your home or property. Check your insurance coverage for the types of disasters that are more common in your area.

Lastly, know who to call if your home or business does suffer damaged due to a disaster. Having the right people available to help mitigate, remediate, and reconstruct your home will give you great peace of mind. 

At SERVPRO of West Greenville County, our team are trained to handle any job and we are faster to any disaster! Call us to help make a plan. (864)-292-8570

Stay safe and be prepared!

Make sure to check out our blog about ERP's to get your business ready for any disaster. 

Important Piece of Equipment

8/20/2022 (Permalink)

Right Equipment For the Job

Equipment is one of the things that sets us apart at SERVPRO of West Greenville County from all other mitigation companies. We make sure to acquire the best SERVPRO Green equipment to handle any size and type of disaster. 

Believe it or not, this dump truck is one of SERVPRO of West Greenville County's most important piece of equipment for water, fire, and storm jobs. They have traveled with us all over the east cost to help clean up of multiple different floods, tornadoes, tropical storms, and hurricanes. 

One of the first steps of the mitigation process is to clean up and provide demolition services to the affected space. Rather that leave the materials sitting around for any amount of time, these dump trucks allow us to keep it clean while we provide services.

2022 Emergency Readiness Plan

8/11/2022 (Permalink)

Do you know what you would do if you suffered a major loss at your Upstate, South Carolina business? . When something does happen, like a fire or flood, it can close the doors to your business for weeks or even months. Having an emergency response plan is crucial to aid in the fast recovery of your business. This is a burden that no one ever expects, but SERVPRO of West Greenville County can help make sure you are prepared for the unexpected. 

We offer a free service of coming out to your place of business and developing an emergency response profile that will help minimalize disruption in your everyday business.

An ERP includes:

• Assessment of business facility
• A portfolio that gives you important information if a disaster were to take place
• A guide to help your business become safe for reentry
• Creates a relationship with us to act as your mitigation and restoration provider
• A itemized list of water shut off valves and other emergency details.

Call us at SERVPRO of West Greenville County (864)-292-8570 to complete your Business ERP.

Fire Remediation PPE 2022

8/6/2022 (Permalink)

Fire Remediation PPE, Just Add Gloves

According to OSHA, “Personal protective equipment is worn to minimize exposure to a variety of hazards. Examples of PPE include such items as gloves, foot and eye protection, protective hearing devices (earplugs, muffs) hard hats, respirators and full body suit.

We take the use of personal protective equipment (PPE) very seriously. On every job that our production crew goes on, there is some use of PPE, even if it is just a mask.

On any fire remediation job, there can be many hazardous materials affected by the fire, such as asbestos, lead, household chemicals, and mold. These materials, on top of the smoke and soot, require additional personal protective equipment to prevent the inhalation and physical contact with any of these harmful substances.

Personal protective equipment that may be required on a fire remediation job, depending on the extent of the damages, could include:

• Respirator/ Face Mask
• Eye Protection
• Foot protection
• Gloves
• Headwear

https://www.osha.gov/sites/default/files/publications/osha3151.pdf

SERVPRO Equipment

8/1/2022 (Permalink)

The Right Tools for Any Job!

On any job that SERVPRO of West Greenville County's production team sets foot on, we are going to have the bare minimum of the SERVPRO Green equipment pictured to the right. No matter the size of the job, all of our trucks and vans are loaded with air movers, dehumidifiers, and air scrubbers. 

If you have never experienced a water, fire, or mold loss in your home or business, these tools may look foreign to you. Let us break down some of the equipment you may see if SERVPRO of West Greenville County comes to mitigate a loss for you. Starting with the three tools pictured;

Air Movers 

An air mover is a high power fan that blows air into the affected space to dry the area as efficiently as possible. Our crew arranges the equipment often to assure maximum drying. 

Air Scrubber

An air scrubber helps to remove toxins and odors from the affected space, such as fire or mold smell. 

Dehumidifier

A dehumidifier works hand in hand with the air mover to help dry the affected space. It can help to stop an microbial growth from happening.

These are just a few of the tools that our crew use to help mitigate the water, fire, or mold damage from your home or business. Some jobs require more specialized equipment to get the job done. Make sure to check out our blog on specialized SERVPRO equipment that we may use on larger jobs. 

Meet Our Production Member, Toby!

7/22/2022 (Permalink)

Production Team Member, Toby.

Toby is one of SERVPRO of West Greenville County's senior production members. He has been with our SERVPRO branch since the very beginning, when our owner and CEO Johnny purchased the branch in 2017. He works hard every day to make sure that our customer's are satisfied and well informed. 

One of his duties as a production team member is to document every step of his work at a customer's home or business. He does this by taking detailed notes and photos during each step in the mitigation or remediation process. You can make sure that if Toby is working on the jobsite, that things are going to be done as efficiently as possible. 

You can always be sure to find him decked out in SERVPRO swag!

Commercial Fire Restoration

7/16/2022 (Permalink)

When a disaster like a fire strikes your business one of the first thoughts is the cost to replace damaged materials. At SERVPRO of West Greenville County, we have highly trained professionals who can determine if the affected materials in your business actually need to be replaced at all. Restoration is a much more affordable option when dealing with the remnants of a fire. We have professionals who are highly trained in cleaning and restoring, not only the building where the fire occurred, but the contents affected as well. The difference in cost can be up to $7 per square foot. 

When thinking about if you should replace or restore, call us at SERVPRO of West Greenville County first to get a quote from the experts. Call us at (864)-292-8570. 

Major Demolition in Upstate, South Carolina

7/11/2022 (Permalink)

Completed Demolition in Downstairs of SC Home

This Simpsonville, South Carolina customer called us with a report of significant water loss to their home. They themselves were unsuccessful in finding the leak themselves, so they contacted a plumber to come out and find and fix the issue before SERVPRO of West Greenville County water mitigation services began. The entire downstairs was affected as well as three quarters of the upstairs. Before we even arrived, the ceiling in the downstairs had begun to drop due to over saturation. 

Once our production team walked through the home with the owner, they explained to the customer the process of work and that there would be extensive demolition work needed. Demolition work needed to be done in the entire master suite, laundry room, landing, hallway, spare bedroom, living room, kitchen, dining room, downstairs bathroom, storage room, mudroom, pantry, and garage. After multiple days of demolition, we were able to set drying equipment to complete the mitigation process in this customer's home.

SERVPRO of West Greenville County is equipped to handle jobs; big or small. Give us a call anytime, 24/7 if you suffer water damage to your home or business. You can reach us at (864)-292-8570. 

Grill Fires Peak in July

7/2/2022 (Permalink)

Grill Safety Tips

From the entire staff at SERVPRO of West Greenville County, we want to wish everyone a very Happy and Safe Fourth of July. Although Firework safety is very important during this holiday weekend (check out our blog on Firework Safety Tips), we want to make sure our local community has some safety tips for grilling out this Fourth of July weekend. 

According to the National Fire Protection Association, Grill fires have their peak in the month of July. The holidays and warm days lead to more cookouts, and more serious injuries. Here are some tips about how to use grills safely to avoid disaster and injury.

All Grills

• Use propane or charcoal grills outdoors only. Place grills away from the home or deck railings and out from under eaves or overhanging branches.
• Keep kids and pets at least 3 ft. away from grilling areas and never leave the grill unattended.
• Keep grills clean by removing grease or fat buildup from the grill and tray below. Always make sure the gas grill lid is open before lighting it.

Propane Grills

• Check the gas tank hose for leaks before using it.
• If you smell gas while cooking, immediately move away from the grill and call the fire department. Do not attempt to move the grill.
• If the flame goes out, turn the grill and gas off and wait at least 5 minutes before re-lighting.

Charcoal Grills

• If using starter fluid, use only charcoal starter fluid.
• If using electric charcoal starter, make sure to use an extension cord for outdoor use.
• Keep charcoal fluid out of reach of children and away from heat sources. Never add charcoal fluid or any other flammable liquids to the fire.
• When finished, let coals cool completely before transferring to a metal container for disposal.

Services Anytime!

6/27/2022 (Permalink)

SERVPRO of West Greenville County has a fully trained and skilled production staff that is available for services 24/7, 365 days a year. At SERVPRO of West Greenville County, we know that disaster can strike at any time of day or year, so we are always prepared to help. Our production crew spend all year training, studying and preparing to best handle any water, fire, or mold job that we may come across. At SERVPRO of West Greenville County, we believe that our customers deserve the very best, so we train to make sure that is a reality. 

If disaster should strike your home or business, day or night, we will be there. Call us anytime at SERVPRO of West Greenville County at (864)-294-8570. 

Meet Our Production Crew

6/17/2022 (Permalink)

Production Crew Member, Dylan

This is Dylan, one of our many production crew members that serves SERVPRO of West Greenville County and the Greenville, South Carolina residents. He joined our team in 2020 right before the height of the pandemic and is a dedicated part of our team. Dylan was one of the first production members to step up when we began helping our community battle COVID-19, by providing cleaning services. He was on the frontline the entire pandemic and continues to put him self on the frontline as a part of our STORM team. Multiple times a year, he goes out with the rest of our storm team to help assist other SERVPRO's around the U.S. with disaster cleanup and restoration. You can always find Dylan with a SERVPRO mask on!

Inspection of Storm Damage

6/13/2022 (Permalink)

Most of the storms that we see during the summer here in the Upstate of South Carolina do not leave extensive damages on the outsides of our homes. However, tornadoes and thunderstorms are much more likely to occur over the summer months, and these storms could leave you with some big damages.

After a big storm passes, it is always a good idea to provide an initial inspection of your home or business, before you call the professionals in for help. Doing this will allow you to communicate the extent and severity of the damages, giving us at SERVPRO of West Greenville County a better ide of what we are coming into.

For this initial inspection, we recommend to check your roof, windows, doors, shudders and your HVAC. If you see any extensive damages, make sure to record them to make information more accessible for insurance and your restoration/mitigation company.

Meet our Social Media Content Writer

6/3/2022 (Permalink)

Tess, our Social Media Content Writer

Tess Rogers is the Social Media Content Writer for both SERVPRO of West Greenville County and SERVPRO of Anderson. She manages the social accounts and keeps the websites updated with current blogs, before and after photos, and pictures for our photo gallery. She works closely with our office staff and reads every detail about the water mitigation, fire remediation, and mold remediation jobs that she writes about. Before she began work as our social media content worker, she worked in the office closely with our office manager, Holly, where she learned the ins and outs of remediation work. 

While Tess is currently a remote worker, you can be sure that she sees every happy customers comments and input on the social media outlets. We love knowing that we leave a happy customer after each and every job. 

Meet Our Office Manager

5/25/2022 (Permalink)

Office Manager, Holly!

Holly Lee is the Office Manager at SERVPRO of West Greenville County.  Her responsibilities encompass many aspects of our business, including account management, analyzing financial reports, monitoring compliance/risk management, and etc. She also acts our HR Administrator. Her incredible organization skills and wonderful personality keeps our team running smoothly. She is knowledgeable in all aspects of the restoration and mitigation business and can answer any question you may have. 

Holly is one of the friendly voices that our customers have grown so accustomed to hearing when calling in to our office, and she takes great pleasure in making sure they are each taken care of. 

If you want exceptional service through every step of your restoration or mitigation job, give us a call at SERVPRO of West Greenville County at (864)-292-8570.

2022 Summer Vacation Tips to Avoid Water Damage

5/20/2022 (Permalink)

Summer is here this week in the Upstate of South Carolina. With the warming weather and endless days of sunshine, people are starting to plan their summer vacations away from home. Recent surveys from CHUBB found that "close to 80% of homeowners overlook costly water leak exposure when heading out on vacation." At SERVPRO of West Greenville County, we want to make sure that you aren't those people, so we have some tips for you to help avoid any water damage. 

• Complete a check of all appliances before you leave
• Test the sump pump if you have one
• Turn off the main water valve
• Regularly replace supply lines

These are just a few of the simple steps that you can take to help prevent water damage to you home while you are away. If you do suffer water damage, give the professionals a call at SERVPRO of West Greenville County at (864)-292-8570.

https://news.chubb.com/2017-08-21-Survey-Finds-Close-to-80-of-Homeowners-Overlook-Costly-Water-Leak-Exposure-When-Heading-Out-on-Vacation

2022 Memorial Day Firework Refresher

5/12/2022 (Permalink)

Every year, hundreds of fires are started from the irresponsible use of fireworks on holidays like New Years, the Fourth of July, and Memorial day. While fires cannot always be prevented, there are always steps you can take to help protect your home or business from an accident. SERVPRO of West Greenville County wants to provide our valued customers with a brush up of firework safety tips.

Here are a few firework safety tips:

1. Do not wear loose clothing while using fireworks.
2. Never light fireworks indoors or near dry grass.
3. Point fireworks away from people and homes.
4. Stand several feet away from lit fireworks.
5. Have a hose or bucket of water nearby.
6. Obey all local laws regarding the use of fireworks.

We hope that everyone has a safe and fun Memorial Day as we all honor the U.S Military men and woman who died serving our country. 

Hurricane Preparedness Week 2022

5/4/2022 (Permalink)

SERVPRO of West Greenville County is a big advocate of hurricane preparedness and we fully support 'Hurricane Preparedness Week' that the National Oceanic and Atmospheric Administration educates on every year. As a part of SERVPRO's storm team, we take the education and proper preparation of storm season very seriously. 

This years Hurricane Preparedness Week is from May 1st-7th. The best time for you to start preparing before the upcoming storm season, starting June 1st. According to the NOAA, "Today you can determine your personal hurricane risk, find out if you live in a hurricane evacuation zone, and review/update insurance policies. You can also make a list of items to replenish hurricane emergency supplies and start thinking about how you will prepare your home for the coming hurricane season."

Top Causes of Commercial Water Loss

4/29/2022 (Permalink)

SERVPRO of West Greenville County is called out to commercial water loss jobs every week. Our production team members are skilled to handle every size job and have seen many different types of commercial water losses. Here are a few of the top causes of commercial water loss that our team has experienced. 

• Broken Pipes
• Damaged HVAC
• Failed or Malfunctioning Sprinkler Systems
• Roof and Window Damages
• Vandalism 
• Weather Damage 

Many of the commercial water losses that we have seen at SERVPRO of Anderson have been issues that could have been prevented with the proper maintenance and updating. Pipes, HVAC, Sprinkler Systems, Roofs and Windows should all be evaluated every single year to assure no natural wear and tear has taken place. Help protect your business this year by taking the time to check these things and provide the necessary maintenance. Although there are steps that can be taken to help prevent water loss to your commercial space, disaster can still strike anytime. 

If you commercial building suffers a water loss, call us at SERVPRO of West Greenville County at (864)-292-8570 for our commercial water mitigation services.

Greenville, SC Grocery Store Suffers Water Loss

4/22/2022 (Permalink)

Standing Water in Greenville, SC Grocery Store

This grocery store in Greenville, South Carolina called us at SERVPRO of West Greenville County when a remodel job went south. During the minor remodels that the store was doing, a drill set off the sprinkler system in the front part of the building. While they were able to get the sprinklers turned off in a timely manner, the sprinkler system is rigged to dump mass amounts of water in a short period of time. This caused a good amount of damage to the customer service area and entrance of the building. Our production team went soon after the initial call to perform extraction and drying services. After the water had been cleaned, a better plan of drying and sanitizing could be put together. The customer was pleased that our team was willing to provide services while the store remained open. 

Call us at SERVPRO of West Greenville County at (864)-292-8570 for our commercial water mitigation services. 

What is Fire Remediation?

4/15/2022 (Permalink)

Remediation is defined as the act of remedying or correcting something that has been corrupted or that is deficient. Fire damage remediation is the act of cleaning and restoring property and personal belongings that have sustained smoke or fire damage. Our goal at SERVPRO of West Greenville County is to salvage belongings and restore the property to be inhabited again. 

During the process there are multiple steps that our production team takes to get the property back to livable condition. First, we make a plan of action, then we make sure the structure is secure and save. Next, our team provides any water extraction needed. Demolition and debris removal is the next step, before our team can provide smoke and soot removal and mitigation. After the area is clean, repairs and restoration can begin. 

If you suffer a fire to your home or business, this is the process that you can expect out of SERVPRO of West Greenville County. We are available 24/7 if disaster should strike. Give us a call at (864)-292-8570 for our Fire Remediation services. 

First Steps After a Storm

4/8/2022 (Permalink)

As the weather starts to change in the Upstate of South Carolina, we are susceptible to bigger storms that can cause a lot of damage. If you find that your property has been damaged by one of these weather induced storms, here are a few steps you should take to get your home back to normal, while staying safe.

• Assess the Mess: Once the storm has passed and it is safe to go outside, get a good look at the mess or any damages that may have occurred. Be careful as you investigate to avoid any broken power lines or trees that may fall. 
• Call for Help: After you have a good idea of the work that needs to be done, call your insurance company to discuss the coverage for your type of damage. 
• Bring in the Professionals: The insurance company will point you in the right direction for the best cleanup and water mitigation team around. These professionals are skilled in storm mitigation and know the safest and quickest ways to get your home back to normal. 

Storms can be scary, but they don't have to be if you are prepared for any disaster. SERVPRO of West Greenville County can help you with that. Call anytime 24/7 us at (864)-292-8570.

Summer 2022 Storm Damage

4/1/2022 (Permalink)

As the summer months approach, so do the storms that the change in air temperature and wind speeds bring. Summer storms tend to be more harsh than the ones that we in the Upstate of South Carolina experience in the other months. The best way for you to prepare for these summer storms is to make sure your house is prepared in advance. Here are some things you can do to help prepare your home or business for the coming summer storms. 

• Make sure you have the proper insurance to protect your home or business from a strong summer storm. 
• Remove or trim all trees that are dead or have heavy hanging limbs.
• Keep the property around your home or  business free of all debris that could cause damage if blown around by the wind.
• Check that all windows are properly installed and do not have broken seals or glass.
• Clean out gutters of all debris to prevent them becoming clogged with heavy rainfall.

Even if you are completely prepared for the coming summer storms, there is still the possibility of damages that are not preventable. Things like strong wind, flooding, and lightning are not preventable and can cause serious damage to your structure. If you do suffer water, fire, or mold damage from summer storms, call the professionals at SERVPRO of West Greenville County to come out and take care of the job.

Call us at (864)-292-8570. 

Why You Should Use High Gloss Paint

3/24/2022 (Permalink)

At SERVPRO of West Greenville County, our production crew have cleaned every type of surface and material imaginable. High-gloss paint is one of the easiest surface for us to clean. It is great for cleaning off smelly smoke residues and is resistant to absorbing moisture. 

According to Laguna Painting, "High gloss paints are typically solid, light-reflective, and ultra-shiny. They are the simplest to clean and most durable paint sheen of them all. They are as tough as the paint that you see on appliances."

It is the best paint you can use for high moisture areas of your home that are most likely to endure water damage from the elements, like sunrooms and garages. 

Even when the correct steps are taken to help prevent disaster, water damage is not always preventable. If disaster should strike, call us at SERVPRO of West Greenville County at (864)-292-8570 for our water mitigation services. 

Commercial Apartment Loss

3/18/2022 (Permalink)

Daily departure photo to track progress.

This apartment complex in Greenville, South Carolina suffered a water loss to one of its units from a damaged window. The moisture from the window affected around 90 percent of the unit. They called us at SERVPRO of West Greenville County to scope the job and provide an estimate of cost for the repairs. A production member was sent out to assess the damages, providing moisture readings and then sent it to the office staff to put together the costs. Drywall in the walls and ceilings needed removal, as well as the insulation behind the walls. Once the affected materials were removed, our crew HEPA vacuumed the space and treated before setting the equipment. The studs in the walls were very saturated and required more time than usual to dry with air movers and dehumidifiers. Containment was set throughout the unit, over the residents personal items to prevent any further damages. This is a service we provide to any job that needs extensive demolition work. The customer was pleased with how much documentation we provided throughout the process, with multiple moisture readings and photos to show the progress.

Call us at SERVPRO of West Greenville County at (864)-292-8570 for our commercial water mitigation services. 

Greenville, SC Business Water Extraction

3/7/2022 (Permalink)

Water damage from neighboring condo flood.

SERPVRO of West Greenville County was called out to this Greenville, South Carolina business when a condo next to their unit suffered a water leak that seeped into their space. This loss was suffered after our normal work day hours, however disasters rarely wait for the normal 8-5 day to happen. At SERVPRO of West Greenville County, we know this very well, so we make ourselves available 24/7 should you suffer a loss like this. 

Our production crew was dispatched just thirty minutes after the initial call to provide the services that our customer requested. For the initial services, the customer just wanted us to perform an extraction of all standing water, giving them time to file a claim with insurance for any further work. Based on the initial scope that our project manager provided, demolition would also be needed.

The customer was happy with how fast we were able to get out to begin services. Call us at (864)-292-8570 for our water mitigation services. 

Categories of Water Damage 2022

2/28/2022 (Permalink)

Often times after someone has experienced water damage in their home, they do not know what the next step is. An important part of knowing what to do next, is knowing what kind of water you are dealing with. So that SERVPRO West Greenville County can help you as fast as possible, here are some helpful tips to look for when dealing with water damage in your home. The categories of water damage are defined by the Institute of International Cleaning and Restoration Certification (IICRC).

Category 1 (White Water)

 Category 1 water damage is caused by water that does not contain contaminates that pose a threat to your health, or clean water. Clean water damage can come from things like a malfunctioning appliance, supply lines, and rainwater. Although category 1 home floods are safe to clean up yourself, it is important to know that clean water can quickly turn into category 2 water damage if left standing for as little as 48 hours.

Category 2 (Grey Water)

 Category 2 water damage, sometimes also referred to as greywater, refers to water that is not sewage, but does contain contaminants. This can include water damage that comes from washing machines, dishwashers, bathtubs, sinks, or an overflowing plumbing fixture. Floodwater that comes from a weather event is also put into the greywater category. If your home has category 2 flooding, it is important to wear protective gear if you attempt to clean it.

 Category 3 (Black Water)

 Category 3 water, or blackwater, is defined as water that is contaminated with pathogens or toxins, such as human waste. In your home, this can come from broken sewage pipes or toilets. Flooding from a weather event that enters a building as a result of a storm or hurricane, can potentially carry contaminants that puts it in the category of blackwater. Due to the nature of the water, most contents that it comes in contact with are unsalvageable and must be torn out.

If you think that your home has been affected by a Category 3 flooding, it is advisable to contact a professional to help you deal with the issue. SERVPRO West Greenville County is equipped with the right materials and crew to help make it "Like it never even happened."

Upstate, SC Business Fire Remediation and Cleaning

2/18/2022 (Permalink)

Cause of Smoke Loss

This Upstate, SC restaurant suffered a water and smoke loss, when a pipe burst which caused their smoker door to open and smolder the entire restaurant. The customers had another company complete water extraction, but needed to open back up to the public as soon as possible. To get the quickest services, they called us at SERVPRO of West Greenville County to complete the remainder of the cleaning and restoration. Our project manager met with the owner and walked the affected space to give them a complete analysis of the work our production crew would complete. Once a plan was set, our crew began disposing of all things that were disposable and removing tables and chairs for cleaning. Ceiling tiles were promptly removed and then our crew began sponging the soot off of all the affected areas. Equipment was set to clean the smoke scent out of the air while work continued. All removed materials were cleaned off site before returning them to the building. The customer was happy with how efficient our production members were. If you suffer fire damage to your business, SERVPRO of West Greenville County is 'Faster to Any Disaster!" Give us a call at (864)-292-8570. 

2022 Storm Damage

2/16/2022 (Permalink)

SERVPRO of West Greenville specializes in storm and flood damage restoration. Storms can cause a lot more damage to your home than just flooding. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition. 

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit , we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of over 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 864-292-8570. We want to help you get your home back to normal in no time!

Professorial Smoke and Soot Cleaning 2022

2/4/2022 (Permalink)

It is not common knowledge, to know how to properly clean smoke and soot damage. If you have experienced a fire, then you know how smoke and soot can damage the property, however, improper cleaning can cause further damages. SERVPRO of West Greenville County here to tell you why it is important to leave the cleaning to a professional. Smoke damage can be severe, and often goes much deeper than just the surface.

Trying to clean up a fire or smoke damage on your own, can often exasperate the extent of the soot damage. If you are not using the appropriate products to clean with, it can also cause irritants to your lungs. SERVPRO of West Greenville County makes sure that the building is a safe environment to work in by eliminating the smoke smell and using the appropriate personal protective equipment. These are things that are often not thought of when trying to clean soot damage on your own.

SERVPRO of West Greenville County knows that after a fire is a scary and trying time, but we are “Here to Help!” Call us at (864)-292-8570 to let us help restore your fire or smoke damage.

Commercial Services 2022

1/28/2022 (Permalink)

SERVPRO of West Greenville County provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Greenville County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (864) 292-8570

Commercial Services

There's never a convenient time for fire or Water damage to strike your Greenville County commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration

We also offer residential restorations services as well.

The Importance of Containment on Mitigation and Remediation Jobs

1/14/2022 (Permalink)

SERVPRO of West Greenville County often uses containment on our jobs. Our production crew uses containment on all types of jobs; this includes water, fire, mold, sewage, and cleaning. Containment is an important first step that can often be overlooked. 

• Keeping building occupants safe - before removing any unsalvageable building materials, containment barriers are set up to keep dust and any other debris within the work area.
• Avoid cross contamination - If mold has grown on any impacted building materials needing to be removed, containment barriers will keep any airborne mold spores from cross contaminating the other parts of the site during the removal process.
• Avoid additional clean up of unrelated areas of the site and or mold cross contamination
• Clean the air within the affected space- A HEPA filter is used to create negative air pressure to capture any released spores and filter clean air within the contained space.

SERVPRO of West Greenville County strives to leave your business or home in as close to pre loss condition as possible, and we pride ourselves in putting your safety first.

Upstate Winter Storm January 2022

1/14/2022 (Permalink)

The upstate of South Carolina is currently under it's first winter storm watch of the new year! According to WYFF News 4, there is a strong system heading our way Saturday and into Sunday. The upstate could experience snow, sleet, and ice, but the main concern that we are facing is downed power lines and ice on the roads. 

SERVPRO of West Greenville County wants to remind you to take all the necessary precautions to avoid storm damage to your home or business. Check out our blogs on frozen pipes and how to prevent them. 

If you do experience any damages due to this winter storm, make sure to call the professionals at SERVPRO of West Greenville County to handle the job. We are faster to any disaster! Call us at (864)-292-8570 anytime, 24/7.

Frozen Pipes Can Lead to Serious Water Damage

1/9/2022 (Permalink)

Did you know that water pipes bursting due to freezing temperatures is the leading cause for water damages in the winter months. The cold temperatures are back in the Upstate and with freezing weather comes the chance of frozen pipes. According to State Farm, "even a tiny crack in a pipe can spew hundreds of gallons of water causing flooding, damage to your furnace and serious structural damage. It also presents an immediate potential for mold."

There are three different leading causes of frozen pipes; quick drops in temperature, poor insulation, and thermostats being set too low. State Farm also has a few really helpful tips that could prevent your home or business from suffering water damage from frozen pipes this winter. Prepare by taking these steps before it gets too cold outside. 

• Insulate pipes. Pipe insulation in your home's crawl spaces and attic helps even if you live in an area where freezing is uncommon. Exposed pipes are most susceptible to freezing. 
• Use heat tape or heat cables. Heat tape or thermostatically controlled heat cables can be used to wrap pipes. Be sure to use products approved by an independent testing organization and only for the use intended (exterior or interior). 
• Seal leaks. Locate and seal leaks that allow cold air inside. Look for air leaks around electrical wiring, dryer vents and pipes, and use caulk or insulation to keep the cold out.
• Secure outdoor hoses, valves and faucets. Before winter hits, disconnect garden hoses and, if possible, use an indoor valve to shut off and drain water from pipes leading to outside faucets. This reduces the chance of freezing in the short span of pipe just inside the house.
• Let water drip. A trickle of hot and cold water might be all it takes to keep your pipes from freezing. Let warm water drip overnight when temperatures are cold, preferably from a faucet on an outside wall.
• Adjust the thermostat. Keeping your thermostat set at the same temperature during both day and night also reduces the risk of frozen pipes. During extreme cold, this also helps reduce the strain on the furnace.
• Open cabinet doors. This allows heat to get to un-insulated pipes under sinks and appliances near exterior walls.

If your pipes do freeze and burst this winter, and you suffer water damages you can call us anytime at SERVPRO of West Greenville County at (864)-292-8570. 

Why Bleach is Left Out of Mold Remediation

1/7/2022 (Permalink)

Demoed commercial building during mold remediation.

This commercial building suffered mold damage due to constant condensation from a nearby cooler. The customers did try to handle the issue on their own by bleaching the area when they noticed new growth. However, due to the nature of bleach, it only dyed and clean the surface area of the affected space. Naturally, the growth kept returning and they decided it was time to have a professional properly remediate the mold. Our production crew from SERVPRO West Greenville county were called out to make it "Like it never even happened."

Before any work began, air scrubbers were placed to keep the air as clean as possible during the demolition process. All affected materials were removed completely so that cleaning could begin. Throughout the entire process, management was kept informed of the work taking place. While cleaning, our crew noticed additional growth and made sure to keep them updated.

Should You Use Bleach on Mold?

12/30/2021 (Permalink)

When you notice mold in your home or business, the first thing that comes to mind is how to remove it. Chlorine bleach has become one of the most common go-to's because it is quick and easily accessible. While the bleach does visibly remove the mold growth, is it really effective in mold remediation? 

The idea that bleach can help you completely get rid of mold is a common misconception. These production are marketed to make people believe this to be true. While bleach does help to wipe away microbial growth on non porous materials, it cannot do the same for things like wood or drywall. The growth spreads into the pores of the material, and though the color may change on the surface temporarily, it will return if not properly remediated. 

The best way to get rid of mold, is to call a professional to help. To get rid of mold completely, you must first find the root of the cause and fix the issue. Once the source of moisture has been addressed, the affected materials often need to be completely removed and then treated. 

If you are uncertain of how to address a mold issue, it is always best to call a professional. SERVPRO of West Greenville County has skilled professionals in mold remediation services. Give us a call for any Mold Remediation services at (864)-292-8570. 

Happy Holidays 2021

12/23/2021 (Permalink)

This holiday season, here at SERVPRO of West Greenville County, we want to remind you to celebrate safely. With the chaos of the holiday, it can be easy to turn a blind eye to fire safety and for water damage to go unnoticed. If you plan on going out of town, make sure to take the proper steps to avoid any leaks. 

Check out our fire safety blogs on proper kitchen safety, as well as how to avoid a Christmas tree fire. Remember, disasters don't wait for regular business hours. SERVPRO of West Greenville County is open 24/7 and we are Faster to Any Disaster! Give us a call at (864)-292-8570 if disaster should strike.

From our SERVPRO family at West Greenville County to yours, Merry Christmas. 

Commercial General Cleaning

12/17/2021 (Permalink)

SERVPRO of West Greenville County provides a variety of different commercial services. This Greenville, SC office requested a general cleaning after they remediated a mold issue in their air ducts. Although they addressed the initial issue, they wanted to take the extra step for their employees to make sure the space was a safe, clean environment. Our project manager met with the client, and explained the exact process our production team would take to clean the area. Beginning first with removing contents off of walls, then fogging the affected space. This step was taken to ensure the ceiling tiles were treated. Next, all walls and contents are wiped down with the same anti-microbial product. Lastly, carpets and flooring were cleaned to finish the job. The customer was impressed with how the amount of information we could provide them with, even giving them an SDS sheet of our products used. Call us at SERVPRO of West Greenville County for any of our commercial services. Call at (864)-292-8570.

Steps to Take After Storm Damage

12/17/2021 (Permalink)

With tornadoes and heavy rain extending into the later months of the year, storm damage can occur any time to your home or business. While these storms can cause structural and water damage, they also pose safety and health hazards. Having a plan to deal with damages is important for your safety and the cleanup of your home.

The first thing you should do after a storm, is to take precaution when assessing the situation. Look for structural damage and broken items on the property that may be dangerous. It is important to note any smells of gas, and shut off the main line if you notice a leak. Microbial growth can also happen within 24 hours of water damage. 

Once you know the severity of the damages, make sure to document everything as is with multiple photos for your local restoration provider and insurance. This will help to assure that you are fully compensated for the mitigation and restoration process. 

After you have contacted your insurance provider, give SERVPRO of West Greenville County a call at (864)292-8570. We are Faster to Any Disaster, and available 24/7. 

Christmas Tree Fire Facts

12/10/2021 (Permalink)

Did you know that firefighters respond to around 160 home fires that are started by Christmas trees? According to the National Fire Protection Association, nearly half of those fires are caused by electrical distribution and lighting equipment. 

Some facts about Christmas Tree Fires; they cause around 10 million in property damage per year, 15% of fires are intentional, and 22% are caused by a heat source being too close to the tree. Having a dry tree greatly increases the chance of a Christmas tree fire. Make sure to keep your live tree well watered to avoid the lights starting a fire. 

For any fire cleanup services this holiday season, call SERVPRO of West Greenville County. We are available 24/7 and are Faster to Any Disaster! Call us at (864)-292-8570. 

What is Water Mitigation?

12/3/2021 (Permalink)

If you have suffered a water loss to your home or business, you might find yourself in need of water mitigation services. However, if you have never experienced a water loss before, you might find yourself asking, 'What is water mitigation'?

FEMA defines mitigation as the process of reducing the loss of property due to the impact of a disaster. While SERVPRO of West Greenville County provides many types of mitigation services, water mitigation is the process of cleaning, sanitizing, drying, repairing, and restoring property to as close to pre loss condition as possible. Every job that our production team encounters is different and will require its own plan to complete the mitigation process. 

When SERVPRO of West Greenville County is called out to a water loss, the first thing our production team will do is assess the situation. Then, depending on the extent of the damage or if there is standing water, our team will create a plan of action. If you choose to contact your insurance company, production will work closely to get everything approved to begin. The first goal is to dry out all affected contents and materials. This is done with extraction tools, dehumidifiers, and air movers to remove all humidity to eliminate a mold-friendly environment. After all materials are dry or removed, reconstruction may begin. 

Water mitigation is an important process if you have suffered a water loss. Give us a call today at SERVPRO of West Greenville County. (864)-292-8570.

Storm Damage in Greenville, SC

11/27/2021 (Permalink)

SERVPRO of West Greenville County helps out every year when large storms sweep over the coast of the United States. These storms are severely damaging and the damage often happens quickly. However, right here in the Upstate of South Carolina, we experience heavy rains and thunderstorms year round. Sometimes the water damage that local homes and businesses suffer are long term and go unnoticed. When experience heavy rains and winds, it is important to check areas of your home to make sure no water damage has occurred. SERVPRO of West Greenville County wants to help teach you where to look for water damage.

Make sure to check your exterior, including windows, doors and roof for damage. Windows that are not properly installed may cause leaking and damage to the surrounding walls. Roofs are the brunt of any storm and missing shingles, holes, and leaks are signs to look for of water damage. Any HVAC unit that is on the outside of your home is also subject to damage from strong winds. 

Not all storm damage is apparent right away, so checking these few things after a storm can help prevent prolonged water damage to your home or business. Give us a call at (864)-292-8570 for our mitigation services!

Sump Pump Failure in Greenville, SC Business

11/18/2021 (Permalink)

Standing water in warehouse of Greenville, SC Business.

This Greenville, SC business suffered water damage to their basement warehouse when their sump pump failed during heavy rain. There was around 1.5 inches of standing water when the SERVPRO West Greenville County production crew arrived. Our team extracted all of the standing water then treated the ground before adding equipment to finish drying the concrete. The equipment ran for two days before the drying was complete and our team removed all materials, completing the job. Our team at SERVPRO of West Greenville County is equipped to deal with any commercial job, big or small. Give us a call 24/7 at (864)-292-8570. We are faster to any disaster and will get your business back in working order in no time. 

Winter Weather Heading to Greenville, SC

11/12/2021 (Permalink)

This weekend will bring in some early winter weather, expecting temperatures as low as 34. Low temperatures can be the cause of a water loss in your home or business. SERVPRO of West Greenville County has a few tips that could help you keep your home safe from disaster. The first thing you can do to prevent water damage from the colder weather, is to prevent frozen pipes. Pipes in your crawl space, outside walls, and attic are most susceptible to freezing. It is also a good idea to clean out your gutters to prevent any kind of ice buildup, which could cause damages when they start to thaw. Lastly, make sure that you check your water supply line before the winter weather comes.

As you can see, there are many ways to help prevent water damage in your home or business this winter. If disaster does strike, SERVPRO of West Greenville County is open 24/7 to help mitigate the problem.

Give us a call at (864)-292-8570.

Thanksgiving Fire Safety Tips

11/4/2021 (Permalink)

Thanksgiving is right around the corner, which means everyone will be doing a lot of cooking these next few weeks. According to the U.S. Fire Administration, there are around 2,300 residential fires each year on Thanksgiving. This rounds up to around 26 million in property losses. Cooking was by far the lead cause, with 73.5 percent of these fires. There are a few safety tips that you can use to help prevent a fire loss Thanksgiving 2021. According to the National Fire Protection Association, these are the top 10 safety tips for Thanksgiving.

Top 10 safety tips

• Stay in the kitchen when you are cooking on the stove top so you can keep an eye on the food.
• Stay in the home when cooking your turkey, and check on it frequently.
• Keep children away from the stove. The stove will be hot and kids should stay three feet away.
• Make sure kids stay away from hot food and liquids. The steam or splash from vegetables, gravy or coffee could cause serious burns.
• Keep knives out of the reach of children.
• Be sure electric cords from an electric knife, coffee maker, plate warmer or mixer are not dangling off the counter within easy reach of a child.
• Keep matches and utility lighters out of the reach of children — up high in a locked cabinet.
• Never leave children alone in room with a lit candle.
• Keep the floor clear so you don’t trip over kids, toys, pocketbooks or bags.
• Make sure your smoke alarms are working. Test them by pushing the test button.

Keeping these tips in mind while you enjoy the holiday with friends and family is important, but if your home does fall victim to a fire loss, SERVPRO of West Greenville County is open 24/7 to help. Our production crew is faster to any disaster. Give us a call at (864)-292-8570. 

HVAC Water Damage

10/29/2021 (Permalink)

Did you know that you should maintenance your HVAC system at least once a year by a professional. The best time to have your HVAC serviced is before the peak of summer and winter. This helps to not only maintain your appliance, but also prevent water damages to your home.

SERVPRO of West Greenville sees multiple jobs every year where an HVAC has leaked into the attic, causing water damage to multiple floors of the home. The drain pan overflows into the attic, where most HVAC systems are placed, and leaks down into insulation, drywall, and flooring. While this can be avoided with routine maintenance, sometimes disaster strikes anyway. Call a professional to mitigate any water damages your home or business may suffer at (864)-292-8570.

Common Commercial Water Losses

10/21/2021 (Permalink)

At SERVPRO of West Greenville County, we know firsthand how devastating a water loss can be to a commercial building. It can stop everyday production from taking place, losing money and customers. Knowing what to look for and the top causes of water loss in a commercial building, could help prevent disaster from striking your business. 

• HVAC Issues
• Roof Leaks
• Broken or Damaged Pipes
• Natural Disaster
• Sprinkler Default

These are just a few of the top causes of water loss at commercial buildings that our production crew have encountered over the past few years. Maintaining these things could save you time and money. Some things, however, like natural disasters cannot be avoided. If your commercial building does suffer a water loss, it is important to call the professionals right away. Our production crew can be reached 24/7 at (864)-292-8570!

Storm causes Water Damage to Family Home

10/11/2021 (Permalink)

Flooding in Upstate SC

Last week, Hurricane Sam brought days of rain to the upstate. This family called us at SERVPRO of West Greenville County after the multiple days of rain caused damages inside their home. They had damage to tile and carpet in their home. Upon arrival, our production crew completed a scope of work and found that the carpet was saturated. The customer requested that we perform extraction services to remove the majority of the water from the flooring. Our team extracted all the water they could. At SERVPRO of West Greenville County, not only extraction services, but also carpet cleaning services. This extra step is important to help clean your carpets from all of the germs that came in from the outside water. 

If your home or business experiences flooding during this hurricane season, give us a call at (864)-292-8570.

Key Fire Safety Tips

10/8/2021 (Permalink)

As 2021's fire prevention week comes to an end, SERVPRO of West Greenville County wants to remind you of a few fire safety tips! 

• Watch your cooking
  Stay in the kitchen when you are frying, grilling, or broiling food. If you must leave, even for a short time, turn off the stove.
• Give space heaters space
  Keep fixed and portable space heaters at least three feet from anything that can burn. Turn off heaters when you leave the room or go to sleep.
• Smoke outside
  Ask smokers to smoke outside. Have sturdy, deep ashtrays for smokers.
• Keep matches and lighters out of reach
  Keep matches and lighters up high, out of the reach of children, preferably in a cabinet with a child lock.
• Inspect electrical cords
  Replace cords that are cracked, damaged, have broken plugs, or have loose connections.
• Be careful using candles 
  Keep candles at least one foot from anything that can burn. Blow out candles when you leave the room or go to sleep.
• Have a home fire escape plan 
  Make a home fire escape plan and practice it at least twice a year.
• Install smoke alarms
  Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas. Interconnect smoke alarms throughout the home. When one sounds, they all sound.
• Test smoke alarms
  Test smoke alarms at least once a month and replace batteries once a year or when the alarm “chirps” to tell you the battery is low. Replace any smoke alarm that is more than 10 years old.
• Install sprinklers 
  If you are building or remodeling your home, install residential fire sprinklers. Sprinklers can contain and may even extinguish a fire in less time than it would take the fire department to arrive.

Source: National Fire Protection Association (NFPA®)

Most fires are preventable, but if you do suffer a fire to your home or business, SERVPRO of West Greenville County is here to help.

Give us a call anytime, 24/7 at (864)-292-8570!

2021 Fire Prevention Week

9/28/2021 (Permalink)

The 2021 Fire Prevention week is October 3rd-9th and this year's FPW's campaign is "Learn the Sounds of Fire Safety". The objective this year is to teach about all the sounds a fire alarm or carbon monoxide monitor might make. According to the National Fire prevention Association, "there are smoke alarms and alert devices that alert people who are deaf or hard of hearing. These devices include strobe lights that flash to alert people when the smoke alarm sounds. Pillow or bed shakers designed to work with your smoke alarm also can be purchased and installed."

Smoke Alarms

• A continued set of three loud beeps means smoke or fire.
• A single chirp every 30 or 60 seconds means the battery is low and needs to be changed.
• All smoke alarms must be changed after 10 years.
• Chirping that continues after the battery is changed means the alarm is at the end of its life and the unit needs to be replaced.

Carbon Monoxide Alarms

• A continuous set of four loud beeps means carbon monoxide is present in your home.
• A single chirp every 30 or 60 seconds means the battery needs to be changed.
• CO alarms also have "end of life" sounds that vary by manufacturer. This means it is time to replace the alarm.
• Chirping that continues after the battery is changed means the alarm is at the end of its life and the unit needs to be replaced.

"Hear a Beep, Get on your feet." and "Hear a chirp, Make a change" are some good slogans to remember!

For more information about this year's fire week campaign, check out NFPA.org/Fire Prevention Week.

SERVPRO of West Greenville County has a few more tips that can be referred to in our blog "When to change your smoke alarm batteries". 

Smoke Detectors; When to replace the batteries?

9/21/2021 (Permalink)

Smoke detectors are not thought of often, unless they begin beeping, letting you know that the battery is dead. Although your smoke detector does alert you when a new battery is needed, it can be defective with no warning at all. The NFPA recommends that people test their smoke detectors every month to make sure that they are working properly. It is important that when you change the batteries in one alarm, you go ahead and change the batteries in the rest of the alarms in your home. First alert gives the suggestion to use daylight savings time as a reminder to change the smoke detector batteries. This year, that day falls on November 7th!

Smoke alarms are a crucial tool to help keep your family and home safe from a fire loss. Take the extra steps to prevent disaster.

Ida Storm Team

9/14/2021 (Permalink)

Hurricane Ida was a deadly and destructive Category 4 storm. This was the biggest hurricane to hit the United States this year, and the second-most damaging and intense hurricane on record to hit Louisiana. Many people suffered severe flooding in their homes as the storm continued up the east coast into New York. 

SERVPRO of West Greenville County just dispatched our highly trained and skilled storm team to help with the clean up from hurricane Ida. Production will aid local SERVPROs in the mitigation and restoration process of peoples homes and businesses. We have multiple trucks filled with SERVPRO green drying equipment and other mitigation materials. 

We are so proud of our Storm team and everything they do to prepare to help those in need. We are ONE TEAM!

Hurricane Preparedness

9/9/2021 (Permalink)

This hurricane season has already produced 5 hurricanes, with Ida being the biggest storm to hit Louisiana in decades. While there have already been multiple storms this year, the NOAA is still predicting a few more to come. SERVPRO of West Greenville County is prepared to aid in any storm damage this hurricane season, but how can you prepare your home?

In the upstate of South Carolina, we occasionally receive severe weather from hurricanes that hit the east coast. It is important to be prepared for any disaster. Here are some tips to help prepare your home for possible flash floods.

• Prevent Basement Water Seepage
• Maintain and understand your indoor and outdoor plumbing
• Repair and protect your home's exterior
• Protect your possessions 

Oftentimes we don't expect disaster to happen to us, so if you do find yourself with water damage during this hurricane season, make sure to call us at SERVPRO of West Greenville County to help get your home back to pre loss condition. 

Call us at (864)-292-8570 

September is National Preparedness Month

8/24/2021 (Permalink)

Did you know that September is National preparedness month? This entire month is set aside in observance to help raise awareness about the importance of preparing for any kind of disaster. 

Wildfires have been on a rampage all across the globe this year, making it important to be ready if disaster may strike your area.

First, you should talk with you family and friends to make a plan. Communication is an important part of being ready. Make sure that your family know what to do and where to go in case you get separated. 

Second, you should build a kit with supplies that can last for several days. Make sure to update kits often based on recommendations by the Centers for Disease Control. 

Third, know the risks of disaster in your area. This can help you prevent any kind of damage to your home or property. Check your insurance coverage for the types of disasters that are more common in your area.

Lastly, know who to call if your home or business does suffer damaged due to a disaster. Having the right people available to help mitigate, remediate, and reconstruct your home will give you great peace of mind. 

At SERVPRO of West Greenville County, our team are trained to handle any job and we are faster to any disaster! Call us to help make a plan. (864)-295-8570

Stay safe and be prepared!

Mold Removal vs. Remediation

8/17/2021 (Permalink)

Did you know that there is a difference between removing mold and remediating it? Removing mold can be a quick solution to remove growth from the surface it has contaminated. However, there are microscopic spores that can be left behind, meaning that it has not really been removed fully. At SERVPRO of West Greenville County, our production team has the training and expertise to remediate the microbial growth in a way that its presence is back to normal levels. Here are some steps you can take if you notice an overgrowth of mold in your home or business:

• Step 1: Emergency Contact (864)-292-8570
• Step 2: Inspection and Mold Damage Assessment
• Step 3: Mold Containment
• Step 4: Air Filtration
• Step 5: Removing Mold and Mold-Infested Materials
• Step 6: Cleaning Contents and Belongings
• Step 7: Restoration

Personal Protective Equipment – Water Mitigation

8/11/2021 (Permalink)

Water mitigation jobs come in all types of variety because of the different types of water damage. The three types of water damages are white, grey, and black. Depending on which type of water our production crew is going to encounter on a job greatly effects they type of personal protective equipment they will wear.

White water jobs usually only entail a mask and some sort of foot protection, there are some water jobs that call for extra personal protective equipment. The different types of water that the loss encountered determine what kinds of PPE our crew will be sporting.

White water cause of loss would be where our crew only need a mask and foot protection. This is because white water is considered clean water. Grey water might call for a few extra pieced of PPE, like gloves and eye wear. This time of water loss might contain contaminants, so it is important to take those extra steps. Finally, Black Water is where you might see our production crew fully suited. This type of water loss can be contaminated with pathogens and toxins. At SERVPRO of West Greenville County, a black water job would entail full body suit, eyewear, gloves, and a HEPA mask.

Personal Protective Equipment – Fire Remediation

8/2/2021 (Permalink)

Personal Protective Equipment – Fire Remediation

According to OSHA, “Personal protective equipment is worn to minimize exposure to a variety of hazards. Examples of PPE include such items as gloves, foot and eye protection, protective hearing devices (earplugs, muffs) hard hats, respirators and full body suits.”

At SERVPRO of West Greenville County we take the use of personal protective equipment (PPE) very seriously. On every job that our production crew goes on, there is some use of PPE, even if it is just a mask.

On any fire remediation job, there can be many hazardous materials affected by the fire, such as asbestos, lead, household chemicals, and mold. These materials, on top of the smoke and soot, require additional personal protective equipment to prevent the inhalation and physical contact with any of these harmful substances.

Personal protective equipment that may be required on a fire remediation job, depending on the extent of the damages, could include:

• Respirator/ Face Mask
• Eye Protection
• Foot protection
• Gloves
• Headwear

https://www.osha.gov/sites/default/files/publications/osha3151.pdf

Guidelines to Drying

7/27/2021 (Permalink)

While there is a science to how our production member place drying equipment based of level of saturation and materials affected, there are some general guidelines to look at to help choose the right course of action.

• Place enough air movers to create airflow across all wet surfaces and to maintain a balance between drying equipment.
• The number of air movers placed, depends on the situation
• Consider the surface being dried:
  • Floors, Carpets, Walls, Ceilings, Under Cabinets, Etc.
• (Additional airflow is needed when walls and ceilings are wet)

If you suffer water damage to your home or business, make sure you call the experts at SERVPRO of West Greenville County to come out and help mitigate the problem. We service any time of water damage, including sewage, storm, and biohazard.

Give us a call at (864)-92-8570!

Drying Science – Part 3

7/26/2021 (Permalink)

In any water mitigation job, after any standing water has been extracted, the next step is usually to dry the materials. At the beginning of a drying project, the restorer moves warm, dry air close to wet surfaces to evaporate surface and free water. The faster the air moves, the more quickly moisture is evaporated. Air moving equipment is used to enhance evaporation at the surface level and reduce drying time.  While any drying equipment is placed, our production crew regularly comes out to monitor the progress and move the equipment as needed. The drier air and higher temperature of the material, the quicker bound water will evaporate. As water evaporates from wet materials, the air directly above the wet material becomes saturated and cool. This boundary level of humid, cool air can slow evaporation. Air movers enhance the evaporation by introducing air flow at the surface level replacing a cool saturated boundary layer with warmer, drier air from dehumidifiers. 

Drying Science- Part 2

7/23/2021 (Permalink)

SERVPRO of West Greenville County’s production crew uses airflow effectively to dry out affected materials.  Air movement is crucial for evaporating moisture in materials. SERVPRO green air movers do this in a couple of ways. First, as dehumidifiers produce the warm dry air, the air movers create movement that then circulates the warm dry air throughout the affected space. This helps to lower the humidity in the area. Circulation is the key! It is also important that our crew effectively uses temperature to help dry out any affected materials. Temperature creates energy, which means that a high temperature creates a higher energy. When a water molecule has more energy, the faster it moves. The faster that the molecules move, the quicker that their bonds are broken causing the state to change from liquid to vapor. Our production team uses heat to speed the movement of the moisture along, increasing the rate of evaporation.

Increasing the Material’s Temperature + Lowering the Vapor Pressure of the Air above the Material = You have created the conditions for evaporation

Drying Science – Part 1

7/14/2021 (Permalink)

Did you know that there is a precise science behind how our production team places all drying equipment?

We use something called evaporative drying which is the process of removing moisture through evaporation and dehumidification. This includes equipment like air movers and dehumidifiers. The dry air acts as a sponge to absorb all the moisture from wet surfaces. Our dehumidifiers produce the dry air, and the air movers blow the dry air across the wet surfaces to speed up the evaporation process. Drying of wet materials needs to be completed as soon as possible to prevent further damages like microbial growth.

At SERVPRO of West Greenville County, we do this by managing 3 psychrometric conditions: humidity, airflow, and temperature. The drier the airspace, the less moisture in the air, and the lower the humidity allows the moisture to evaporate faster from all affected surfaces and materials.

Water Heater Source of Loss in Mauldin, SC Home

7/13/2021 (Permalink)

This is the result of a burst pipe connected to the water heater

Surprisingly, water heaters are a great cause of loss to homes and businesses alike in the summertime. This family found that out when a pipe connected to their water heater burst, causing water damage to various different rooms and the crawlspace below. Due to the humidity from the outdoors, this caused microbial growth before the customers even noticed the water damages. They were very happy when they learned that at SERVPRO of West Greenville County that we can handle water mitigation jobs, as well as mold remediation, making a very smooth process. Due to the nature of the loss, before any work could begin a plumber had to be dispatched to fix the pipe and prevent further damages. Our office team always advises that the issue be fixed before our production team begins work to prevent further costs to the customer and further damages.

If your water heater doesn’t outlast these extreme temperatures this summer, give us a call at (864)-292-8570 to come out and help get your home or business looking "Like it never even happened."

Hurricane Elsa

7/6/2021 (Permalink)

This hurricane season has started off quiet as the first few storms never developed past a tropical storm. Hurricane Elsa, which has already made landfall in Cuba and is headed for the United States east coast, is the first storm to develop into a hurricane. The storm is projected to make landfall in the Florida Keys midweek and extend up the Georgia and South Carolina Coast later in the week. There is an anticipated 4 to 8 inches of rainfall expected over the course of the week, that could lead to possible flooding.

At SERVPRO of West Greenville County, we have been prepping for hurricane season for a few months and our production crew is on alert and ready for any possible damages. If need be, our STORM team is organized and will be dispatched to the coast to help with any severe damages.

If you experience a bad storm or any kind of storm damage from a hurricane call SERVPRO of West Greenville County to restore your home. We are a 24-hour emergency service company who is trained to handle any size job. 

You can contact us at 864-292-8570!

Summer Thunderstorm Safety

7/6/2021 (Permalink)

In the Upstate the summer is packed with many thunderstorms due to high humidity. Thunderstorms can be dangerous because they include heavy rain, lightning, and high winds. They can even go on to produce tornadoes, causing damage to local homes and businesses. A thunderstorm is considered severe when it contains large hail and/or damaging straight-line winds of 58 miles per hour or greater.

These types of storms can cause great damage to any home or business, but more importantly can pose a threat to your safety! There are some safety tips to help keep you safe during summer thunderstorms.

• Avoid unnecessary travel
• Get into basement if available or the lowest level of your home/ business
• Stay away from doors or windows

It is extremely important to know what to look for and understand what thunderstorm warnings may mean. For example, a thunderstorm watch means that the conditions are right for a thunderstorm to develop, whereas a thunderstorm warning means that there have been storms spotted around your area in the radar. Keeping up with the forecast can help keep you prepared for any disaster.

To better prepare your business for possible damages, SERVPRO of West Greenville County has a team ready to set up an Emergency Readiness Plan at any time. Our production crew is available 24/7 for any damage a summer thunderstorm may have on your home or business.

We hope that this information will help prepare our local community for any storms that may roll through this summer season. Being prepared is the first step, but if damages do occur, we at SERVPRO of West Greenville County can be your second step into getting your home or business back to preloss condition!

Give us a call at (864)-292-8570!

Fire Remediation

7/2/2021 (Permalink)

At SERVPRO of West Greenville County, the most common jobs that we are called about are water mitigation jobs. However, on average our offices get 2-3 fire remediation calls per week. Even though our production team sees more water related jobs on a weekly basis, fire jobs are also common. This is why at SERVPRO of West Greenville County, we make sure that our project managers and production crew are just as specialized and trained to complete fire remediation jobs. Each and every year, our crew study our remediation manuals to refresh their skills, helping to ensure proper cleaning of our customers contents and homes. There are many steps to take while cleaning smoke and soot damage to ensure the materials are properly cleaned and do not leave streaks or smoke smell. This routine training ensures that our crew are better prepared for any disaster. Give us a call if you experience a fire at your home or business. Call us at (864)-292-8570!

Happy Fourth- Be Safe!

7/2/2021 (Permalink)

Fourth of July Fireworks

Fourth of July is one of the many holidays that we Americans use to celebrate the occasion. While fireworks can be a fun way to commemorate the special day, they can also quickly lead to disaster. Make sure that this fourth you practice some of our safety tips posted in our ‘Firework Safety’ blog!

It has been reported by NFPA that more that 18,000 fires a year are started by firework mishaps, with the Fourth of July accounting for many of them! 

However, if you do suffer a loss to your home or business, we at SERVPRO of West Greenville County are faster to any disaster! We are available 24/7 to deal with any disaster that you may have. Give us a call at (864)-292-8570.

From the crew at SERVPRO West Greenville County, Have a great Fourth and please be safe!

Emergency Response Plan – Why every business needs one

6/23/2021 (Permalink)

No one ever expects a disaster to happen to their place of business. When something does happen, like a fire or flood, it can close the doors to your business for weeks or even months. Having an emergency response plan can help with that burden and SERVPRO West Greenville County is here to help!

We offer a free service of coming out to your place of business and developing an emergency response profile that will help minimalize disruption in your everyday business.

An ERP includes:

• Assessment of business facility
• A portfolio that gives you important information if a disaster were to take place
• A guide to help your business become safe for reentry
• Creates a relationship with SERVPRO of Anderson to act as your mitigation and restoration provider
• A itemized list of water shut off valves and other emergency details.

Call us at SERVPRO of West Greenville County (864)-292-8570 to complete your Business ERP.

What Causes A Flooded Basement?

6/23/2021 (Permalink)

There are four common sources of water entering basements, besides mass flooding in your community

• Basement water could leak down from the foundation walls
• Water-saturated soils can be pushed into the basement pressure
• Storm sewer water from the storm sewer system backing up into the home
• Sanitary sewer water from a clog in the local sewer line, your home’s sewer line, or a combination of both backing up in the sink and floor drains

Here are some tips to make basement flooding less likely:

• Seal the basement.
• Install/Update a sump pump.
• Add or update drainage. 
• Install a water leak detection system. 
• Update your windows and doors. 
• Replace your pipes.
• Regularly check your roof for signs of damage. 

Water in your basement can damage floors and walls, ruin furniture, and lead to mold within 24 hours.

When you experience a basement flooding it's important to determine if the water problems are going to recur or if it was a one-time event. Our production team can come out and extract any standing water, but if the issue keeps occurring, further damage may ensue.

If you experience any flooding in your basement, give us a call at SERVPRO of West Greenville County at (864)-292-8570.

Summer Water Heater Damage

6/18/2021 (Permalink)

This summer at SERVPRO of West Greenville County we have had multiple calls regarding a water loss due to water heater pipes busting. Did you know that this occurrence is very common? There are a few things that causes these pipes to burst in the summertime and a few ways that you can prevent it. Some of the main issues that cause pipes in the water heater to burst during the summer are, pipe erosion and corrosion, clogged pipes, and pipes that have been poorly installed. The best thing you can do to help prevent any kind of pipe bursting is to stay ahead of any erosion or corrosion or clogged pipes by having them inspected annually. This will help to prevent any kind of build up that can lead to severe water damage. Even if you do stay on top of yearly maintenance of your pipes, accidents can still happen. If you do find yourself suffering water damage due to a water heater leak or busted pipe, give us a call at SERVPRO of West Greenville County. We are available 24/7 for your water mitigation needs. Call us at (864)-292-8570.

Greenville Restaurant suffers Water Damage

6/17/2021 (Permalink)

Burst Water Heater

This restaurant in Greenville, SC suffered water damage when a water heater had a pipe burst. This is something that SERVPRO of West Greenville County sees a lot of in the summertime. The business manager called us to come in to extract all standing water. The main affected area was the kitchen and server station, with very minimal damage to the dining room. Production came out to extract all standing water, then treat the floors with product. After a quick clean up, the restaurant was able to open back up for business. The customers were very happy with how quickly our crew at SERVPRO of West Greenville County were able to respond to their call.

If you have any kind of standing water in your business or home, call us at (864)-292-8570 to come out and extract it for you!

Commercial Sewage Job in Greenville, SC

6/15/2021 (Permalink)

This sewage backup was caused by a broken toilet.

This business in Greenville, SC suffered a sewage spill when a toiled overflowed. The incident occurred overnight, allowing the sewage water to affect a great portion of the business. Once the customers had the issue with the toiled fixed, they called us at SERVPRO of West Greenville County to come out and clean the sewage up. Our production team are skilled in clean up but specialize particularly in any kind of bio cleaning. Once our team assessed the damages, they went over a plan with the manager on extraction, clean up, and treatment. It is important that a sewage mess not only be cleaned, but also treated with the appropriate products to properly disinfect the materials affected. Any kind of sewage spill is extremely unsanitary and prolonged exposure can lead to discomfort or disease. SERVPRO of West Greenville County is always here to help! Give us a call at (864)-292-8570!

Commercial Water Job in Greenville, SC

6/8/2021 (Permalink)

This restaurant in Greenville, SC called us at SERVPRO of West Greenville county with an initial report of a hot water heater that burst, causing water damage to the concrete floor and even possibly the drywall surrounding the room. The business owner informed us that the water was turned off, but that the new water heaters still needed to be installed. Generally, our production crew waits to perform any type of water mitigation services until the cause of loss has been fixed, in order to prevent and repeat services and limit cost for the customer. The customer agreed to delayed services but asked that our team come out to assess the damages in the meantime, which we were more than willing to do. This is the process that our team normally goes through on any water job. When we encounter a commercial water job, we make sure that things can move as fast as possible so that the company does not lose out on business. However, in some cases, we are limited to the business and building owners timeline. If you suffer any water damage at your business, give us a call at SERVPRO of West Greenville County at (864)-292-8570.

Common House Fires

5/27/2021 (Permalink)

Stove Fire in Greenville, SC

At SERVPRO of West Greenville County, the most common cause of house fires is caused by a stovetop/oven. Thankfully, these fires tend to not extend much further than the kitchen in the cases we have seen, but soot and smoke damage can cause damage throughout the entire house. As can be seen in the photo, this fire was contained to the stove and countertop, causing little damage that needed demolition work. However, the smoke and soot reached even the second story of the home, traveling through the HVAC and duct work. At SERVPRO of West Greenville County, our production crew are specialized in cleaning and restoring any damage that results from a fire. Our crew can not only provide demolition services, but also help restore the home and its contents to preloss condition.

If you experience a kitchen fire similar to this Greenville, SC family, give us a call at SERVPRO of West Greenville County at (864)-292-8570.

Sprinkler Malfunction Causes Water Damage in Greenville, SC Business

5/19/2021 (Permalink)

Sprinkler malfunction causes flooded warehouse

This business in Greenville, SC had a sprinkler malfunction in one of their warehouses and called us at SERVPRO of West Greenville County to help with extraction. The first thing that we tell anyone who has suffered water damage due to a malfunction or leak in their water system is to first get the issue fixed by a plumber. While we can come out and extract before the issue has been addressed, often we have to repeat services because the leak continues. In order to save our customers time and money we try to come out after a plumber has been there. Once the issue was fixed, our production came out and extracted all standing water throughout the warehouse. Luckily no walls or contents were severely affected and after extraction, the customers space was completely dry.

Demolition in Greenville, SC Home

5/14/2021 (Permalink)

Pipe Leak that caused water damage

This home in Greenville, SC suffered water damage when a pipe developed a leak. The water ran through the kitchen and into the dining and living rooms. When SERVPRO of West Greenville County was called in, the customers had already begun demolition when they decided the job was too big for them and they needed some professional help. Our production members came in to help remove cabinets, countertops, and drywall. The customers were happy that they called us at SERVPRO of West Greenville County, because they realized that the damage extended much further than they thought. It is important that all of the affected materials were removed so that they did not produce any microbial growth in the future. Even if you want to perform the demolition and repair yourself, it is a good idea to call a professional out to assess the damages. Give us a call at SERVPRO of West Greenville County at (864)-292-8570.

Hurricane Training 2021

5/8/2021 (Permalink)

Did you know that SERVPRO of West Greenville County’s production team aids in storm jobs during hurricane season? Our team starts Hurricane training this coming week on May 10^th, 20201. This training entails not only a brush up of technical knowledge, such as proper drying techniques, but also maintenance of all of our equipment. While we prepare for hurricane season, there are things that you could be doing too if you live in an area that is affected by hurricanes. The most important thing you can do is to make sure that you have a plan in place if a hurricane did hit. Make sure to renew any insurance in case your home does receive damage during a storm and clear up any nearby trees and loose items that could cause damage to your home. Should your home be damaged during a storm, our team will be fully prepared to come out and help!

Commercial Mold Remediation in Greenville, SC

5/1/2021 (Permalink)

Microbial Growth in Greenville, SC Business

This business suffered multiple different water damages over the course of the year. While they did have someone come out to help mitigation the damages and extract the water, they started to notice a musty smell only a few months later. Microbial growth had begun in places that were not completely dried from services before. This Greenville, SC business called us at SERVPRO of West Greenville County out right away to come and remediate the issue. When our production team got there, they removed small samples of ceiling and flooring to look and see if there was any visible growth present. As you can see in the photo, there was some growth going on and the customers wanted us to get rid of it as soon as possible. SERVPRO of West Greenville County determined that in order to remediate the growth, some removal of affected contents would be necessary. Although, the business managers were hoping to avoid that, they wanted to do everything possible to make sure their customers and employees were safe while there. Our production crew were able to only perform slight demolition before they could begin cleaning and further prevention of any growth. Give us a call at SERVPRO of West Greenville County if your business needs any of our many mitigation or remediation services. Call us at (864)-292-8570.

Second Story of Greenville Home Damaged by Fire

4/23/2021 (Permalink)

Soot Damage to Walls

A fire broke out in this home at the very beginning of 2021 in the family’s master bedroom. The entirety of the second floor was affected by not only smoke and soot damage, but also some significant water damage from where the firefighters put the flames out. A loss like this can be absolutely devastating and at SERVPRO of West Greenville County we completely understand that. That is why when we get calls like we did from this family’s insurance agent; we were extremely quick to respond. The family was grateful of how fast our production crew were able to come out and begin restoration and mitigation of their home. While some of their belongings were completely lost to the fire, the majority we were able to take to our warehouse and clean the soot from. Jobs like this may take some time to completely finish because smoke is a hard odor to remove, but SERVPRO of West Greenville County will keep you informed every step of the way. Give us a call for any mitigation, restoration, or cleaning needs at (864)-292-8570.

Storm Damage in Greenville, SC

4/17/2021 (Permalink)

Busted water pipe in ceiling

This South Carolina home suffered major water damage to both floors of their home when a water pipe busted due to freezing temperatures. The customer was out of town when the pipe busted and came home to significant water damage due to continuous water running. After the customer turned off the water to the home, they called a plumber to fix the issue and then called SERVPRO of West Greenville County out to extract all of the standing water. Once all of the standing water had been extracted, it was clear that the ceilings, walls, and flooring were all affected beyond the help of our drying equipment. Our production crew started demolition right away to remove all affected contents. The customers were extremely happy that although the majority of affected contents needed to be removed, SERVPRO of West Greenville County was able to preserve their ceiling to floor custom bookshelves. After just a few days of drying equipment placed on subfloor and wall studs, the homeowners are ready to get started on reconstruction. Call SERVPRO of West Greenville County for any of your mitigation needs at (864)-292-8570.

Toilet Supply Line, Cause of Damage

4/5/2021 (Permalink)

SERVPRO of West Greenville County has many water mitigation jobs that are the result of a toilet supply line leak in their bathrooms. This happens to many homeowners and business owners in the Greenville area, the good news is, there are ways to prevent this type of leak. If, however, you do suffer this type of leak, SERVPRO West Greenville County has a production team is skilled in all areas of water mitigation. First, you should know that there are four possible places where the supply line on your toilet can leak. Leaks occur at the nut that connects the supply line to the fill valve, the nut that connects the supply line to the shut off valve, the connection where the valve attaches to the water line, and the washer in the valve itself. How you can prevent leaks from any of these four points is to tighten the nuts as much as they can without stripping them. If you do suffer a leak, it is important to shut of the water at the shut of valve then, give a call to SERVPRO West Greenville County at (864)-292-8570 for any mitigation services needed.

Microbial Growth at Business in Travelers Rest, SC

3/26/2021 (Permalink)

Microbial Growth at Business in Travelers Rest, SC

This Family Business suffered some microbial growth due to an unresolved issue nearly a year prior. The building suffered a leak on from the slab foundation a year ago and thought they had the issue resolved once they cleaned the standing water up on their own. They called us at SERVPRO West Greenville County to come out when they noticed some growth in a supply closet. Once our production crew went out and assessed the damage, it turned out that not only was there microbial growth going on, but some of the material was still reading wet. The customers were very surprised, but grateful to have the issue finally resolved. Production got straight to removing all affected material and sanitizing as they went to ensure the business was safe to continue with day-to-day business. It is very important to let professionals clean any water damage to your home or business. As these business owners learned, water damage is not always visible and microbial growth can begin growing within 24 hours given the right conditions. If you experience any water damage to your business, give SERVPRO West Greenville County a call at (864)-292-8570.

Storm Preparation

3/17/2021 (Permalink)

The upstate of South Carolina is expecting some severe weather Thursday March 18^th, 2021 as a large storm makes its way east from the Mid-West. Local news outlets are reporting that, “this area has not been under a ‘very high risk’ like this since April 5^th, 2017.” Our area of the upstate will experience high winds, heavy rains, large hail, and possibly even tornadoes. It is important that you have a plan for you and your family should a tornado touch down near your home or place of work, but you should also prepare your home for possible water damages. In order to do this, there are a number of steps you can take.

• Seal off basement area
• Secure items outside, such as garbage cans and outdoor furniture.
• Make sure all outside items left behind are secure.
• Clean the gutters on your home and storm drains near your house.

Doing any of these things ahead of bad weather can help eliminate damage to your home. If you do suffer any damages during the storm that is approaching, you can call SERVPRO of West Greenville County to help clean and repair any damages. SERVPRO of West Greenville County (864)-292-8570!!

Water Extraction Steps

3/13/2021 (Permalink)

When your home or business is flooded with water, sometimes the water needs to be extracted before the restoration process can begin. For proper water extraction and mitigation there are 4 steps to take to ensure things will properly dry. SERVPRO West Greenville County is available 24/7 to ensure your home or business does not receive any further damage from standing water.

1. Source of Water is Shut Off or Fixed.

Before any steps of extraction or mitigation can begin, the source of the water damage needs to be shut off or fixed. A plumber may be needed in order to get the problem fixed so that our production team can come get your home back to normal.

2. Remove all Standing Water

Once the source of the water has been shut off, SERVPRO of West Greenville County’s production team can extract all the standing water. Water that stands for too long can cause microbial growth, so it is important to let professionals extract any standing water.

3. Dry Materials and Contents

After any standing water has been removed, equipment is placed to dry flooring, walls, and any affected contents. SERVPRO West Greenville County uses air movers, air scrubbers, and dehumidifiers to help properly dry these things. In some cases, over saturated flooring or walls may need to be removed because equipment cannot properly dry it.

4. Cleaning

The last step is to clean the affected area after the equipment has properly dried all materials and contents. This last step helps to sanitize all contents as well as help with any odors that the water damage may have caused.

If your business or home suffers any water damage, make sure to give us a call for your water extraction needs. SERVPRO West Greenville County (864)-292-8570!!

Freezing Temperatures Cause Damage in Oklahoma

3/1/2021 (Permalink)

Frozen Pipe Causes Water Damage

SERVPRO West Greenville County has an amazing production team who specializes in storm work. So many people were affected from the weather, that the local SERVPRO’s needed a hand and our storm team was ready to help. This freeze caused many people in Oklahoma, Texas, Arkansas and Louisiana to have some major water damage. The extreme cold started causing pipes to burst, causing flooding and even structural damage. SERVPRO West Greenville County’s production team went out as soon as help was needed to start the repair on this Oklahoma residents’ home. Like many others, a pipe in her home froze causing it to bust and affect flooring, walls, and the contents of her home. Our team will stay out as long as it takes to get her home ready for the reconstruction it needs. This will include some content moving and cleaning, demolition, and drying of affected materials. Storm damage can be devastating to a homeowner because it is completely unexpected. If you suffer from any storm damage during this very cold winter, make sure to give SERVPRO West Greenville County a call at (864)-292-8570 for your mitigation needs. Our team extracts water, dries affected material, does demolition to remove affected material, and everything needed to make your home "Like it never even happened."

Church Fire in Greenville, SC

2/20/2021 (Permalink)

Soot and Smoke affect Church Sanctuary in Greenville, SC

This catholic church in Greenville South Carolina experienced a small fire in their HVAC system when a fan failed. While the structure did not suffer any major damage, smoke traveled through the entirety of the church through the A/C vents. They called SERVPRO West Greenville County to come out and help clean the soot from the walls and contents of the structure. One thing that makes SERVPRO of West Greenville County stand out amongst other restoration companies is that our production crew communicates with customers every step of the way. Before our crew even begins to clean soot, we come up with a game plan that will best suit our client’s needs. Production crew also keeps detailed notes and photos from each visit to ensure that we are performing in the best SERVPRO manner. 

For a fire restoration job where there is not much visible damage, production does hand cleaning paired with HEPA vacuuming, air movers, air scrubbers, and vapor sharks to help rid the structure of the smoke smell. The equipment placed works to rid the air in the structure of the smoke smell by helping filter it out and neutralize the smell. Production members sponge walls and contents, then wash and rinse them before HEPA vacuuming to ensure the smoke is lifted from all surfaces. Once hand cleaning is complete, all equipment is left on site and monitored until smell is eliminated and our customer is ready to have it removed. If you find that your home or business has lingering smell of smoke from a recent fire, give SERVPRO West Greenville County a call at (864)-292-0285.

West Greenville County Biohazard

2/15/2021 (Permalink)

Hotel has biohazard job for SERVPRO West Greenville County.

At SERVPRO West Greenville County, our production crew see a lot of water and fire jobs. Almost every day our crew is called out to a new mitigation job where a pipe has burst or a toiled has overflown. Although these are the jobs that our crew is most accustomed to, we specialize in many more areas as well. Biohazard is one that does not come around often, but that our production crew excel at. Biohazard jobs can include sewage, virus cleanup, and sometimes even crime scene cleaning. Recently, we had a local hotel call for our services in a guest’s room. Our crew were dispatched out to clean and sanitize bodily fluids that were left behind by a guest. At SERVPRO West Greenville County we are able to assure that in situations like these, everything is cleaned and sanitized well enough so that business may continue to conduct their business. When an event that leaves behind substances categorized as biohazard, it is hard to know who to call to take care of the situation. SERVPRO West Greenville County are the right people for the task. Give us a call at (864)-292-8570!

WHY SERVPRO 2021

1/4/2021 (Permalink)

SERVPRO of West Greenville County has been acquiring new equipment so that we can be prepared for any size disaster. Our new commercial grade Desiccant Dehumidifier, paired with our new extended trailer and commercial size generator allow us to get out to any job, in any weather climate. This will allow us to help not only our community, but our fellow SERVPRO’s on the coast during hurricane season. Not only will we be able to aid in mitigation services, we can tackle whole projects while we’re there as well. We have received and assembled our final equipment to handle larger commercial and residential projects. Lastly, at the very beginning of 20201, we broke ground on our new SERVPRO facility that will give us the space to store this extra equipment, as well as customers contents before, during, and after cleaning. Our highly trained Team is here to help throughout the process whenever a disaster happens. Give us a call for your large or small mitigation or remediation needs at SERVPRO West Greenville County at (864)-224-8570!

Potential Causes for Holiday Fires

12/2/2020 (Permalink)

Fires around the holidays are very common. SERVPRO of West Greenville County hopes everyone has had a fire free holiday season. Here are the main causes of holiday/winter fires:

Fireplaces

During the winter and holiday season people use their fireplaces more. Be sure to clean out your fireplace and watch the fire until it is completely burned out.

Cooking

Throughout the holiday season people tend to cook more. Many people will start cooking and leave their food unattended. If you are cooking in the oven, do not forget to turn it off!!

Decorative Lights

Make sure the lights you choose to decorate with do not have frayed wires. This could easily start an electrical fire. We recommend you do not leave lights up year-round, as the chances of that strand catching fire increases. 

Candles

People also tend to light more candles during the winter and holiday season. According to the National Fire Protection Association, four of the five most dangerous days of the year for residential candle fires are Christmas, Christmas Eve, New Year’s Day, and New Year’s Eve. If you light a candle, make sure it is away from anything that could blow on it and catch fire. Also make sure it is on a sturdy surface and you don't forget to blow it out.

Christmas Trees

It is very common for a Christmas tree to catch fire if it is not treated properly. Make sure you water your Christmas tree if it is real in order to reduce the chance of it catching fire. 

If you happen to experience a fire don't forget you can call SERVPRO of West Greenville County at 864-292-8570!!

WHY SERVPRO? West Greenville County COVID-19 Cleaning

10/7/2020 (Permalink)

The global COVID-19 pandemic that hit the United States in early March has changed the way that we do things in many aspects of our lives. Here at SERVPRO of West Greenville, it has changed what it means to be clean. During these unprecedented times, our production team has been working tirelessly to help sanitize and clean our local communities’ businesses, churches, and medical facilities. Our crew make it a priority to get out to any COVID-19 job within 24 hours of being called, because we know how important it is to keep business running. SERVPRO West Greenville County has the most dedicated production manager who always has her phone on for round the clock services. If you find that your business is in need of our services, make sure to give us a call at (864)-292-8570.

New Desiccant Dehumidifier

10/7/2020 (Permalink)

SERVPRO West Greenville Desiccant Dehumidifier

As SERVPRO of West Greenville County continues to grow, so do the jobs that we work on. This year has been an incredible year of growth where our production team has tackled jobs bigger than we ever thought we would. With all of this growth, it is only necessary that we keep up with the pace and add some new equipment that will allow us to function faster and better than ever. This huge new desiccant dehumidifier will allow us to get the job done in large commercial spaces in a hurry so that businesses can get back to normal after disaster strikes. Desiccant dehumidifiers dry differently than most dehumidifiers in that they use the chemical desiccant to do so. This commercial grade desiccant dehumidifier has the ability to dry already dry air and extremely difficult to try materials at extreme hot and cold temperatures!

Make sure you give us a call for any of your restoration needs, at SERVPRO West Greenville County. (864)-292-8570.

October is Fire Prevention Month!

9/23/2020 (Permalink)

Did you know that October was named fire prevention month because of the great fire that took place in Chicago in 1871? It is important that we raise awareness to the families and businesses of our community but educating people on how to practice fire safety. This year the NFPA’s 2020 campaign for Fire Safety Month is, “Serve Up Fire Safety in the Kitchen”.

SERVPRO of West Greenville County is happy to support this campaign and we have a few tips for how you can practice fire safety while in the kitchen.

1. Install a smoke detector near, but not in the kitchen.
2. Never leave cooking food unattended.
3. Keep dish towels, potholders, and paper towels away from the stove.

While it is important to know how to prevent a fire in your kitchen, accidents do still happen and can be devastating to your family’s home. SERVPRO of West Greenville County can assist with the clean-up, demolition, and restoration of any house fire. Our production crew is always, “Here to Help”!

Hurricane Sally

9/18/2020 (Permalink)

SERVPRO of West Greenville County is 'Here to Help'!

The 2020 hurricane season is in full swing with up to 4 organized systems currently in the Atlantic. Hurricane Sally made her landfall to the Florida and Alabama boarder, affecting hundreds of people and their homes. Sally unleashed up to 30 inches from Florida to Alabama, causing some major flooding in the area.

While many people did choose to evacuate for the storm, it is possible that they will be coming home to some major water damage from the flooding. Our production crew was eager to get to the gulf and lend a helping hand. September 17th, Thursday afternoon, a group of our production crew left for the gulf with all the proper equipment to help those in need.

If you or anyone you know has experienced damage from Hurricane Sally and her torrential rains, call SERVPRO of West Greenville County to help restore you home. Our team offers 24-hour service and they are trained to handle any size disaster.

Give us a call at (864)-292-8570

Commercial Business suffers Vandalism

8/26/2020 (Permalink)

Business suffers vandalism.

This commercial business suffered some serious vandalism over the night. As you can see in the photo, someone broke in through their windowed garage door. There was a good amount of damage done to their business, including some chemical/bio cleaning that needed professional hands. They called out SERVPRO to help clean their office areas, as well as board up their broken window.

We here at SERVPRO understand that something like vandalism can be very scary, but we are always, ‘Here To Help’.  The customer was happy to happy to be able to call on our awesome production crew and know that the mess was taken care of. SERVPRO of West Greenville is equipped to deal with not only things like vandalism clean up, but also more serious health hazard cleanings. If you find that your business has been vandalized and you need similar services to this business, give us a call at SERVPRO West Greenville County at (864)292-8570.

Hurricane Season

8/26/2020 (Permalink)

As the weather changes, we are starting to come into hurricane season here on the East Coast. While these storms rarely come as far inland as Greenville, it is not unheard of like we learned with Hurricane Florence. Here at SERVPRO of West Greenville County, we are prepared for anything and want to make sure that as homeowners, you are too!

We prepare for incoming storms by making sure that we are stocked up on products to help clean your homes and by refreshing the production team’s knowledge with courses in restoration and water mitigation.

YOU can prepare by reading our blog on Categories of Water Damage, that way if disaster does strike, you can be educated on what you are dealing with. Another important tip is knowing where the water shut-off valve is for the home and knowing the right people to call in case there is damage beyond your ability to fix.

At SERVPRO of West Greenville County, we can be reached, day or night at (864)-292-8570.

Different Types of Water Damage

8/5/2020 (Permalink)

Often times after someone has experienced water damage in their home, they do not know what the next step is. An important part of knowing what to do next, is knowing what kind of water you are dealing with. So that SERVPRO West Greenville County can help you as fast as possible, here are some helpful tips to look for when dealing with water damage in your home. The categories of water damage are defined by the Institute of International Cleaning and Restoration Certification (IICRC).

Category 1 (White Water)

 Category 1 water damage is caused by water that does not contain contaminates that pose a threat to your health, or clean water. Clean water damage can come from things like a malfunctioning appliance, supply lines, and rainwater. Although category 1 home floods are safe to clean up yourself, it is important to know that clean water can quickly turn into category 2 water damage if left standing for as little as 48 hours.

Category 2 (Grey Water)

 Category 2 water damage, sometimes also referred to as greywater, refers to water that is not sewage, but does contain contaminants. This can include water damage that comes from washing machines, dishwashers, bathtubs, sinks, or an overflowing plumbing fixture. Floodwater that comes from a weather event is also put into the greywater category. If your home has category 2 flooding, it is important to wear protective gear if you attempt to clean it.

 Category 3 (Black Water)

 Category 3 water, or blackwater, is defined as water that is contaminated with pathogens or toxins, such as human waste. In your home, this can come from broken sewage pipes or toilets. Flooding from a weather event that enters a building as a result of a storm or hurricane, can potentially carry contaminants that puts it in the category of blackwater.

When it comes to home flooding, category 3 water damage pose the biggest threat to your immediate health and can be the most destructive. Due to the nature of the water, most contents that it comes in contact with are unsalvageable and must be torn out.

If you think that your home has been affected by a Category 3 flooding, it is advisable to contact a professional to help you deal with the issue. SERVPRO West Greenville County is equipped with the right materials and crew to help make it "Like it never even happened."

Resources we have to Handle Storm Damage

7/24/2020 (Permalink)

SERVPRO of West Greenville specializes in storm and flood damage restoration. Storms can cause a lot more damage to your home than just flooding. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition. 

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit , we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of over 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 864-292-8570. We want to help you get your home back to normal in no time!

Emergency Storm Damage Restoration

7/21/2020 (Permalink)

SERVPRO of West Greenville County is available 24 hours a day for storm and water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – 864-292-8570

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of West Greenville County has the specific water damage training and experience to help you through this tough time. We specialize in water and storm damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

We are ready to help, so call us today!

Emergency Water Damage Restoration 24/7

7/21/2020 (Permalink)

SERVPRO of West Greenville County is available 24 hours a day, 7 days a week, for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

SERVPRO of West Greenville County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration.We have completed a number of jobs in the West Greenville County area and know we have the skills to help you too!

About SERVPRO of West Greenville County

SERVPRO of West Greenville County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call 864-292-8570 Today!!

Firework Safety TIps

7/6/2020 (Permalink)

Fireworks are used often when a holiday or special event occurs. With July 4th just happening, we wanted to inform you of some firework safety tips. Fireworks start around 18,500 fires per year, whether it be a structure fire, vehicle fire, or outside fire.

SERVPRO of West Greenville County wants nothing more than our residents to be safe while using fireworks.

Here are a few firework safety tips:

1. Do not wear loose clothing while using fireworks.
2. Never light fireworks indoors or near dry grass.
3. Point fireworks away from people and homes.
4. Stand several feet away from lit fireworks.
5. Have a hose or bucket of water nearby.
6. Obey all local laws regarding the use of fireworks.

If something happens to go wrong, and you experience fire damage, call SERVPRO of West Greenville County at 864-292-8570

When your West Greenville home or business suffers fire damage, it can be especially devastating. In addition to the fire and smoke damage, your property may have substantial water damage from firefighting efforts. You may feel stressed and confused after such a disaster, and you’ll need a caring expert to guide you through this crisis. SERVPRO of West Greenville County has the specialized fire and water damage equipment and expertise to help you through this tough time.We promise to treat your family with empathy and respect and your property with care. 

Safety Tips to Prevent Water or Fire Damage Before You Leave for Vacation

7/6/2020 (Permalink)

With summer in full swing, everyone is now leaving their homes for a few days and going on vacation. Before you leave for vacation, you should never leave your home as is. Taking caution in order to make sure your house does not catch fire or flood while you are gone is extremely important. Here are a few tips on what you should do to your home before leaving to make sure when you return it looks just like it did before you left!

Turn off your water supply

Leaks can happen whether you are home or not. However, the last thing you want to come home to after you have been on vacation is a flooded house. Turning off your water supply should prevent any leaks in your home. 

Unplug all electronics

Plugged in electronics can lead to an electrical fire. Not only will unplugging your electronics prevent your home from catching fire, but it will also allow you to save on your electrical bill. 

Adjust your thermostat

Adjusting your thermostat a few degrees higher than normal will also allow you to save on your electricity bill. Only adjusting it, and not turning it completely off, will allow the air to still circulate regulating the mold and humidity in your home. 

Clean out your fridge

Throw away all food that might expire while you are away. You do not want to come home to mold or an odor in your fridge from expired food. 

Take out the trash

Taking out the trash before you leave will also prevent an odor in your home when you return. Not taking out your trash could also lead to bugs coming in your home.

Turn off your gas

To prevent any possible gas leaks, which can lead to your home catching fire, turn off your gas before leaving. 

Check your smoke detectors

Take precaution and check your smoke detectors just in case a fire does start in your home while you are away. One of the worst things that can happen while you are not home is your house catching fire and no one knowing because your smoke detectors do not work.

Lock all doors and windows

One of the most essential steps for you to complete before leaving for vacation is locking all your doors and windows. Coming home to your home being broken into would ruin your vacation. Keep your house safe by ensuring everything is locked before you leave. 

Commercial Services

7/6/2020 (Permalink)

SERVPRO of West Greenville County provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Greenville County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (864) 292-8570

Commercial Services

There's never a convenient time for fire or Water damage to strike your Greenville County commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration

We also offer residential restorations services as well.

Experienced Flooding from a Storm?

7/6/2020 (Permalink)

SERVPRO of West Greenville County specializes in storm and flood damage restoration. We understand Summer Storms can often cause water damage in your home. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition. With some of the worst storm months coming up, we want you to know why SERVPRO is great for your water damage restoration.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit , we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of over 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

SERVPRO of West Greenville County is here to help you and get your home back to normal in no time!

Have Storm or Flood Damage? Call Us Today 864-292-8570.

SERVPRO of West Greenville Helps With Commercial Cleaning

7/1/2020 (Permalink)

Did you know SERVPRO of West Greenville County doesn't just take on water or fire damage restoration or mold remediation jobs? We also do commercial cleaning! Whether you need your carpets cleaned or your bathroom cleaned, SERVPRO of West Greenville County is here to help!

We have completed commercial cleaning for a multiple West Greenville businesses. The businesses we have helped have been impressed with how fast SERVPRO of West Greenville County can clean their company. From vacuuming, to dusting, to mopping, to cleaning bathrooms SERVPRO of West Greenville County is here to help!

Every commercial property experiences wear and tear. You can count on SERVPRO of West Greenville County to make your work space look its vert best! Whether it's removing an odor problem or deep cleaning flooring or carpets, you can count on us!

Call us at 864-292-8570 if you have commercial cleaning you need done! 

Call SERVPRO for Water Damage Restoration

7/1/2020 (Permalink)

Many homes experience water damage every year and need someone to come restore their home from the damage. Whether you experience water damage from a leaking washing machine, toilet, dishwasher, or even a storm SERVPRO of West Greenville County can help. Water damage can spread fast and is something that needs to be fixed as soon as possible.

Call SERVPRO of West Greenville County at 864-292-8570 if your home or commercial building experiences water damage

Our crew is trained and ready to handle any size job you give us! We have endless equipment that can handle any water damage job. We will bring this equipment into your home and restore it back to its normal condition in no time. Your home will look better than it did before the incident occurred. We assure you we will get the job done just the way you want it. For more information visit our SERVPRO Facebook page. 

Commercial Cleaning Services by SERVPRO

6/24/2020 (Permalink)

Not only does SERVPRO of West Greenville County have commercial restoration services, but we also have commercial cleaning services.

Professional cleaning helps to protect your carpet and upholstery and increase its life-span. You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of West Greenville County for prompt service. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your work space look its very best. 

Specialty Cleaning Services

• Air Ducts and HVAC
• Bio-hazard and Sewage
• Trauma and Crime Scene
• Carpet and Upholstery
• Drapes and Blinds
• Ceilings, Walls, and Hard Floors
• Odor Removal and Deodorization
• Vandalism 

If your business needs any type of cleaning or restoration services completed call SERVPRO of West Greenville County at 864-292-8570 today!

Do You Need Help Fixing your Water Damage Restoration?

6/24/2020 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of West Greenville County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. 

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of West Greenville County arrives quickly and starts the water extraction process almost immediately. We understand the fear the customer has when they experience water damage to their home. This immediate response helps to minimize the damage and the cleaning and restoration costs for the customer.

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Need Emergency Service? Call Us 24/7 – 864-292-8570

Smoke and Soot Damage After a Fire

6/24/2020 (Permalink)

If you've experienced a home or building fire, then you know how smoke and soot can damage your property. 

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of West Greenville County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 864-292-8570

Summer Storms and SERVPRO is Here to Help!

6/23/2020 (Permalink)

With Summer storms coming up, we want to let you know how we can help if a storm damages your home!

SERVPRO of West Greenville County specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore you property to it pre-storm condition. We have endless supplies and resources to restore your home back to normal in no time!

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Floods and storms don't wait for normal business hours, and neither do we. Our highly trained technicians are available 24 hours seven days a week.

Resources to Handle Floods and Storms

When storms hit West Greenville County we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States. No job is too large for us to handle!

Have Storm or Flood Damage? Call Us Today at 864-292-8570

West Greenville County Commercial Water Damage

6/16/2020 (Permalink)

Flooding and water damage events at West Greenville County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of West Greenville County

SERVPRO of West Greenville County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Certifications

• WRT - Water Damage Restoration Technician
• IICRC Certified Firm
• ECTP - Employee Certification Training Program

Restoration Tips for Fire Damage

6/10/2020 (Permalink)

Experiencing a fire in your home or commercial office can be terrifying and stressful. SERVPRO of West Greenville County understands the stress that comes with restoring your home after a fire, and we are here to help some of that stress go away. 

Below are what we believe to be some of the most important fire damage restoration tips:

Limit Movement in the Building

Be sure to limit the amount of movement and activity in the building where the fire occurred. This prevents the soot from spreading throughout the house and becoming harder to clean. You do not want to make the damage to your home worse. 

Remove Smoke Damage

A lot of the damage from a fire occurs to the walls of the home or building. Whether your walls are painted or you have wallpaper you will need to clean them. If the fire is minor, you most likely can scrub your walls with bleach and detergents to clean them. If the fire is more serious you will probably want to repaint, but give time for the walls to be cleaned and dried. Soot often appears on walls after a fire. Soot is greasy, so be sure to dust this off of the walls before cleaning them.

Remove Mold & Mildew

Often times mold and mildew appears in your home after a fire due to the water that is used to put out the fire. We highly recommend having a fire damage restoration service inspect your house for mold and mildew to help prevent another serious problem from entering your home. Here at SERVPRO we can help restore your home after a fire and make sure no mold appears! 

Repair Carpet and Flooring

Just like the water used to put out the fire can cause mold and mildew, the water can also cause immense damage to your floors. Your carpet and floors end up absorbing a lot of the water that is used to put out the fire. Water can also get under and in the cracks of flooring. This then leads to water damage in your home. Luckily, we are a water and fire damage restoration service, so we can tackle both!

Clean Clothing Properly 

Making sure you clean your clothes after a fire is extremely important. We want to make sure you are able to restore as many things as possible. Be sure to not smear the greasy soot into your clothing- this will be very difficult to get out. Also don't rush to put your clothes in the washing machine. Often times, getting them professionally dry cleaned will be your best option.

Clean Dishes Thoroughly

It is extremely important to wash all of your dishes thoroughly after a house fire because what you put on your dishes will be put into your body. Be sure to scrub all dishes and let them soak in a solution of water and bleach for about 20-30 minutes, then scrub some more. The solution should contain 2 tablespoons of bleach per gallon of water. Throw out any dishes that do not become fully cleaned.

Call SERVPRO of West Greenville County to help you with your fire damage restoration needs!!

Fire Safety

5/27/2020 (Permalink)

Fire safety is a very important thing to be aware of, and everyone should know the basic safety procedures to prepare for a possible fire and what to do if a fire occurs. 

Preparing for Home Fires

1. Install smoke alarms on every level of your home.
2. Test smoke alarms every month to make sure they are working properly.
3. Plan and discuss a fire escape plan with your family. 

During a Fire

1. Escape immediately using the best route.
2. If a door handle or door feels warm, do not open it and get out of the home using a different route.
3. Once you are out to the building call 911.
4. Never go back inside for anything.
5. If your clothes catch on fire: STOP, DROP, and ROLL!
6. If you're stuck inside the house, cover any area where smoke might get in and find a way to signal help that you are still in the house. Do this by either calling 911 and telling them, or find a flashlight or phone light and hold it up to a window.

These are just a few of the basic rules in dealing with home fires. If you experience a home fire, SERVPRO of West Greenville County is here to make this hard situation much more bearable.

Call us at 864-292-8570 if you need help restoring your home after fire damage!

Residential Water Damage

5/18/2020 (Permalink)

A leaking refrigerator caused damage to a home's kitchen and laundry room in Greenville, SC. SERVPRO of West Greenville County was called to help restore the house back to normal. The house was back to its pre loss condition within five days of starting the restoration process. The owner was thrilled with the crew members and the results of the restoration process.

Many homes experience water damage every year and need someone to come restore their home from the damage.

If this is you call SERVPRO of West Greenville County at 864-292-8570.

Our crew is trained and ready to handle any size job you give us! We have endless equipment that can handle any water damage job. We will bring this equipment into your home and restore it back to its normal condition in no time. Not only do we restore residential property, but we also restore commercial property!

Storm Damage in West Greenville County

5/6/2020 (Permalink)

Our area has experienced a lot of heavy rainfall and bad storms lately. We want you to know that SERVPRO of West Greenville County is here to help!

SERVPRO of West Greenville County specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore you property to it pre-storm condition. We have endless supplies and resources to restore your home back to normal in no time!

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Floods and storms don't wait for normal business hours, and neither do we. Our highly trained technicians are available 24 hours seven days a week.

Resources to Handle Floods and Storms

When storms hit West Greenville County we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,700 Franchises across the country that are strategically located throughout the United States. No job is too large for us to handle!

Call Us Today at 864-292-8570

Commercial Services for your West Greenville Business

4/20/2020 (Permalink)

SERVPRO of West Greenville County provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Greenville County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (864) 292-8570

Residential Services

Whether your Greenville County home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Greenville County commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration 

SERVPRO of West Greenville Mold Myths & Facts

4/1/2020 (Permalink)

At SERVPRO of West Greenville County we have mold remediation services. Most of the time it’s in an un-used part of the home like a basement or attic.

Some customers try to handle the project themselves and find that the mold comes back a few weeks later. Here are some myths & facts about mold and the dangers. If you think you have mold, you should contact SERVPRO of West Greenville County to discuss the plans of actions.

MYTH NO. 1 BLEACH KILLS MOLD?

Liquid bleach is a solution of chlorine in water, usually 6 percent sodium hypochlorite, thus 94 percent water. Smearing bleach on mold may appear to kill it, but the effect is superficial and very temporary. Once the chlorine is gone - and it evaporates rapidly - what's left is all that water, feeding the mold.

There are many chemicals that kill mold. They're called biocides.

MYTH No. 2   'Toxic' Mold is the only dangerous type of mold.

"Toxic" mold or "black" mold is often touted by the hucksters in the mold industry as being the one that can cause health effects, the one you must eliminate. This is pure scare tactic. 

Yes, there are some strains of mold that seem to be more toxic than others. But there is no such thing as good mold, or even tolerable mold, unless you like stinky cheese. Mold in your home is a problem, because it signifies a moisture problem. Moisture inside your home enables mold growth, and it can also lead to rot, threatening the structure itself.

On top of that, any mold problem that's allowed to continue often will pave the way for the dreaded "black mold." The most infamous "black mold," stachybotrys chartarum, is what's known as a tertiary mold. It's very slow to develop and usually follows earlier mold growths, actually feeding off the previous mold colony.

MYTH No. 3, Homeowners can properly remediate mold themselves?

Homeowners are not trained or knowledgeable about mold enough to properly remediate the damages, most times homeowners cause more damage when they don’t hire a professional. Most of the errors are in the contamination process. Not using vapor barriers or the proper equipment to clean the air during removal stages. When it’s not properly sectioned off, they can cross contaminate mold threw other area of the home that previously did not have mold spores.

Fact No. 1 :  Mold is everywhere and mold problems exist indoors in every climate.

Mold is, literally, everywhere on the planet, in every climate. A house in the Mojave Desert can have a mold problem as easily as one in Florida or New Orleans. 

Mold needs three things to thrive: moisture, food, and the right temperature. Moisture can collect in walls, attics and crawl spaces in the driest of climates with a little help, such as a roof or siding leak, plumbing flaw, and pressure differentials created by air conditioning, or even a poorly vented bathroom.

Food for mold is pretty much everything we build with and everything we own. Mold loves household dust... even in the kitchen sink. And the warmth mold needs is the same temperature range humans prefer.

Bottom line: Every home has mold but not every home has a mold problem. If you think you might have a mold problem, don't ignore it. Get help.

Fact No. 2 Home inspectors don't know mold.
 
Home inspectors - the ones who check out a house prior to sale - are generally ignorant about mold. Many inspectors will see mold and ignore it because there's no rot or obvious moisture. Others may not see it at all.

If you think you have mold in your property, call a professional remediation company like SERVPRO of West Greenville County – (864) 292-8570!

Mold Safety Tips

3/27/2020 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of West Greenville County for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of West Greenville County specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 864-292-8570

Need Mold Remediation? Call SERVPRO of West Greenville County Today!

2/21/2020 (Permalink)

SERVPRO of West Greenville County provides 24-hour emergency service and is dedicated to being faster to any size disaster. Our highly trained technicians can respond immediately to your residential or commercial emergency. We are a locally owned and operated restoration company and are trusted leaders in the industry. 

Mold remediation is something that needs to be taken very seriously and should be done by professionals. SERVPRO of West Greenville County has technicians with trained experience in mold remediation who can handle any job no matter how big or small. Every mold infestation is different, from the amount of mold to the types of materials affected. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for a “typical” mold remediation infestation:

1. Emergency Contact - 864-292-8570
2. Inspection and Mold Damage Assessment
3. Mold Containment
4. Air Filtration
5. Removing Mold and Mold-Infested Materials
6. Cleaning Contents and Belongings
7. Restoration

Mold is the last thing you want in your home or commercial building. If you suspect there is mold in your home do not be afraid to call SERVPRO of West Greenville County at 864-292-8570!

Why SERVPRO of West Greenville County?

1/20/2020 (Permalink)

SERVPRO of West Greenville is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops the Standards for the Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of West Greenville

SERVPRO of West Greenville specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Potential Causes of Holiday Fires

12/26/2019 (Permalink)

Fires around the holidays are very common. SERVPRO of West Greenville County hopes everyone has had a fire free holiday season. Here are the main causes of holiday/winter fires:

Fireplaces

During the winter and holiday season people use their fire places more. Be sure to clean out your fireplace and watch the fire until it is completely burned out.

Cooking

Throughout the holiday season people tend to cook more. Many people will start cooking and leave their food unattended. If you are cooking in the oven, do not forget to turn it off!!

Decorative Lights

Make sure the lights you choose to decorate with do not have frayed wires. This could easily start an electrical fire. We recommend you do not leave lights up year round, as the chances of that strand catching fire increases. 

Candles

People also tend to light more candles during the winter and holiday season. According to the National Fire Protection Association, four of the five most dangerous days of the year for residential candle fires are Christmas, Christmas Eve, New Year’s Day, and New Year’s Eve. If you light a candle make sure it is away from anything that could blow on it and catch fire. Also make sure it is on a sturdy surface and you don't forget to blow it out.

Christmas Trees

It is very common for a Christmas tree to catch fire if it is not treated properly. Make sure you water your Christmas tree if it is real in order to reduce the chance of it catching fire. 

If you happen to experience a fire don't forget you can call SERVPRO of West Greenville County at 864-292-8570!!

Why SERVPRO of West Greenville County

11/26/2019 (Permalink)

SERVPRO of West Greenville County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and fix the issue as soon as possible. SERVPRO of West Greenville County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of West Greenville County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of West Greenville County. 

Serving West Greenville County since 2016, SERVPRO of West Greenville County takes great pride in doing our part to ensure the community is the best it can be.

SERVPRO and Mold Remidiation

11/13/2019 (Permalink)

An apartment in Greenville, SC experienced mold growth earlier this year and SERVPRO was called to help. The mold was found in the master bedroom and the master bedroom closet. We completed an inspection and started to remediate immediately. In just one day SERVPRO of West Greenville County had completed the mold remediation process. The owner said she was very pleased with the job SERVPRO had completed. 

Mold can spread extremely fast in your home or business. If your home or business has a mold problem, we can inspect and asses your property. We will use our specialized training, equipment, and expertise to remediate your mold infestation. SERVPRO of West Greenville County specializes in mold cleanup and restoration. Our crews are highly trained restoration professionals and will be sure to do the best job possible.

Call 864-292-8570 today if you need mold remediation completed.

How to Prevent a Kitchen Fire

9/29/2019 (Permalink)

Kitchen fires are some of the main causes of a home fire. Here are 10 tips on how to prevent kitchen fires:

1. Never leave a cooking area unattended.
2. Clean cooking surfaces regularly to avoid grease buildup.
3. Never wear loose clothing while cooking near an open flame.
4. Keep pot holders, towels, utensils, plastic bags, oven mitts etc. away from anything that generates heat in your kitchen.
5. Check your kitchen before you leave the house or go to bed to make your sure everything is turned off.
6. Have smoke alarms installed in your kitchen and throughout your home.
7. Use a timer to remember that the stove or oven is on.
8. Unplug electric appliances when they aren't in use.
9. Use caution with what you put in the microwave- make sure you are using microwave safe containers.
10. Don't overfill pots and pans with oil or grease. 

SERVPRO of West Greenville County wants you to be safe and aware of the safety tips of cooking in a kitchen. If you do ever experience a home fire, call us at 864-292-8570 and we will help restore your home!

African Dust Allows Less Storms to Form

9/19/2019 (Permalink)

Have you noticed that this year's hurricane season has been quieter than normal? There have not been as many tropical storms as there usually are, and part of the reason is because of this season's African dust.

The amount of African dust over the eastern and central Atlantic Ocean is inhibiting tropical storm development. Although this dust occurs almost every year, some years there is more dust than others. The dust is created in the Sahara Desert and is blown through the Caribbean Sea and Gulf Coast by strong winds. This dust creates extremely dry air over the ocean which can prevent tropical storms from progressing. 

This year the African dust has prevented a lot of tropical storms from forming so far. Part of Hurricane season is still upon us, but hopefully the African dust will continue to prevent some storms from forming.

Call SERVPRO today if you experience storm damage.

Hurricane Dorian Destroys Multiple Commercial Buildings

9/9/2019 (Permalink)

Hurricane Dorian is one of the most intense atlantic hurricanes in history. It was one of the few hurricanes to reach category five- the highest level possible. 

Hurricane Dorian quickly worked its' way up to a category 5 hurricane. While it was at its' highest category it hit the Bahamas extremely hard causing destruction to multiple homes as well as commercial areas.

Commercial Buildings Destroyed

On top of multiple homes, multiple commercial buildings like hotels, restaurants and bars, shops, and even airports were destroyed by this hurricane. Buildings have been submerged in water, trees have fallen on roofs, windows have been blown out, and many of the islands are over 90% destroyed.

Hurricane Dorian Hits The US

As Hurricane Dorian hit Florida and other parts of the East coast and United States, the hurricane intensity went down. SERVPRO of West Greenville County understands many people's homes may be damaged due to the hurricane, and we are always here to help.

Our hearts are heavy as we see how Hurricane Dorian has damaged many towns. Here at SERVPRO of West Greenville County we like to do anything we can to help!!

Why You Should Fix Water Damage ASAP

8/8/2019 (Permalink)

When your property has been damaged by water, you do not have time to wait for a convenient time to start the restoration process. Not only will the water damage continue to get worse and make the restoration process timelier, but it can also cause mold growth in your home if you do not start the restoration process immediately. There is a 24 to 48 hour window from the time something gets wet until mold can start to grow. Once mold stars to grow it can spread very fast.

In order to protect the damage in your home from getting worse it is best to call a restoration service as soon as you find the water damage. That is why SERVPRO of West Greenville County is a 24 hour emergency restoration service. We are here to help at any time of the day or night to restore your home back to normal! 

Call SERVPRO of West Greenville County today (864)-292-8570 

Summer Storm Damage

7/26/2019 (Permalink)

Moisture and warm air are crucial for a thunderstorm to occur, which is why more storms occur in the summer. There are almost 16 million thunderstorms each year and most last about 30 minutes. With summer in full swing, we are beginning to experience more and more thunderstorms. A storm has the potential to damage your home and cause flooding.

Storm and flood damage requires specialized restoration techniques and equipment, and SERVPRO of West Greenville County has both of those. SERVPRO of West Greenville County is a 24 hour emergency restoration service and can respond at any time to your storm damage. 

In the past we have had multiple homeowners and commercial businesses who have asked for our help to repair storm damage. They are always pleased with the knowledge, efficiency, and mannerism from the workers at SERVPRO of West Greenville County.

Call 864-292-8570 if you experience storm damage this summer!

Water Damage in Your Kitchen and Laundry Room

7/23/2019 (Permalink)

A leaking refrigerator, or a leaking washer, can cause damage to your home's kitchen and laundry room very fast. If this happens call SERVPRO of West Greenville County and we will help restore your house back to normal. We know the importance of your kitchen and laundry room, so we will work as efficiently as possible to make sure you are back in your home in no time.

Many homes experience water damage every year and need someone to come restore their home from the damage.

If this is you call SERVPRO of West Greenville County at 864-292-8570.

Our crew is trained and ready to handle any size job you give us! We have endless equipment that can handle any water damage job. We will bring this equipment into your home and restore it back to its normal condition in no time. Your home will look like the incident never even happened. For more information visit our SERVPRO Facebook page. 

Commercial Restoration Services

7/9/2019 (Permalink)

Flooding and water damage events at West Greenville County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of West Greenville County

SERVPRO of West Greenville County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call SERVPRO of West Greenville County at 864-292-8570 for your commercial restoration needs!

Call SERVPRO for Fire Damage Restoration

7/8/2019 (Permalink)

Have you ever experienced a home or commercial building fire? If you have, you know it can be an extremely scary time for multiple people. SERVPRO of West Greenville County specializes in fire damage restoration and we are here to help you! We assure you we have the expertise to make sure your home is restored properly.

We have experience working with commercial and residential fires. Multiple of our fire damage restoration jobs have been rooted from kitchen fires. A lot of times the walls and ceiling are the main areas that are damaged. Homeowners call SERVPRO in hopes that we could restore their home back to how it was before the fire happened, and we do just that! 

If you ever experience a fire and need to restore your home, call SERVPRO of West Greenville County at 864-292-8570! We work efficiently and effectively to get the job done!

SERVPRO of West Greenville County 24 Hour Emergency Water Damage Service

3/29/2019 (Permalink)

SERVPRO of West Greenville County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – 864-292-8570

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of West Greenville County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of West Greenville County

SERVPRO of West Greenville County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Does Your West Greenville Home Have a Mold Problem?

3/29/2019 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Mold can spread quickly in your home or business in as little as 48 hours. If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call SERVPRO of West Greenville County Today- 864-292-8570

Water Damage Restoration 24/7

2/25/2019 (Permalink)

This is an after photo from a bathroom that experienced water damage.

Last week the West Greenville County experienced a lot of rain. We know the effects heavy rain and storms can have on your home.

If you experienced any water damage last week call SERVPRO of West Greenville County today. We are a 24/7 restoration service that specializes and water damage restoration.

Whether your home was damaged from rain, or a pipe breaking, we are here to help you. We have the expertise and equipment to properly restore your property. The water removal and water cleanup process is completed by our highly-trained technicians who will document the drying process. This validates that your property has been dried properly and thoroughly.

SERVPRO of West Greenville is here to help you and your home or commercial building. Call us today if you have experienced water damage. 

(864)-292-8570

January CEO Award

1/23/2019 (Permalink)

SERVPRO of West Greenville County is proud to announce that we were awarded the January CEO Award. The CEO Award is given to individuals who go above and beyond to help create an excellent organization each month. We are so proud of Johnny and Valerie Lee.

Thank you to everyone for the support and trust you have in our company.This recognition symbolizes the determination that our team members have to work in unity to achieve success personally and professionally. The saying with SERVPRO of West Greenville County is, “Our customers best interest and satisfactions comes first”. We are very proud of our entire team for the continue efforts they put forth every day and especially during busy times to make this happen.

If you have water damage or need any kind of restoration completed at your home or commercial office call us today!

(864)-292-8570

Mold Tips

10/1/2018 (Permalink)

The last thing most people want to find in their home is mold. Many people find mold in their home and have to go through mold remediation, however there are some things you can do to help prevent mold from growing in your home.

Mold Prevention Tips

1. Keep humidity levels low.
2. Make sure your home has good ventilation.
3. Make sure you don't have any leaks in your home.
4. If you experience water damage, dry out your home as soon as possible.
5. Clean bathroom areas with mold killing products.

What to Do if You Find Mold in Your Home

1. Do not touch the mold. 
2. Stay out of the room where you found the mold.
3. Turn off your HVAC unit.
4. Get your house tested to make sure you actually have mold.
5. If you do have mold, call SERVPRO of West Greenville County to complete your mold remediation!

Mold can spread quickly throughout your home in as little as 48 hours. If you suspect that your business or home has a mold problem, call SERVPRO of West Greenville County at 864-292-8570 to inspect your home and complete mold remediation! We are highly trained mold remediation specialists and use advanced mold remediation techniques and equipment to get your home mold free as soon as possible.

Hurricane Florence

9/12/2018 (Permalink)

This is the latest path of Hurricane Florence.

Hurricane Florence, currently a category 2 hurricane, is on a path to hit the Carolinas beginning on Thursday night and throughout the weekend. Meteorologists are predicting the hurricane will stall on the coast of the Carolinas Thursday night to Saturday, then start to move inland. This could cause even more damage to the coast than originally expected. 

SERVPRO of West Greenville County is on alert and preparing for local impact as a result of Hurricane Florence. Florence is expected to be a major hurricane and the current path is forecast to make an impact on our local area. Our SERVPROteams are aware, organized and ready to pitch in once the storm passes.

Wind damage and flooding are likely to occur with this storm, and we are ready with the right equipment to help alleviate damage to property. Local forecasters are now predicting extreme amounts of rainfall and flooding for our area. Please be safe during this powerful storm and heed any warnings that may be issued.

Basement Water Damage

8/9/2018 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your West Greenville County basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today - 864-292-8570

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of West Greenville County and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Commercial Office Water Damage

7/23/2018 (Permalink)

One of the offices affected by the water damage.

A commercial customer experienced water damage to two offices. The carpet was extremely saturated with water and the ceiling tiles had fallen. SERVPRO of West Greenville County removed the base on the affected walls, removed the wet ceiling tiles and insulation, and placed equipment to dry all the affected areas. In only 6 days, the offices were dried and restored to normal. The owner was thrilled with how fast SERVPRO of West Greenville County completed the job so they could get back to working in the building. 

Immediate action for storm, flood, and water damage is crucial. That's why SERVPRO is a 24 hour emergency restoration service. We're faster to any size disaster and are highly trained storm and water damage specialists. Call us today (864)-292-8570!

What You Should Know About Black Mold

7/17/2018 (Permalink)

You may have seen sensational news reports that warn about the dangers of “black mold” or “toxic mold”. These reports can be alarming and confusing so it’s beneficial to get the facts to better understand mold.

Stachybotrys Chartarum

Stachybotrys chartarum is the type of mold often called black mold. It is most likely to appear in areas that are warm, humid, and damp. Black mold can cause a musty smell, similar to dirt, in your home. Mold can come in a variety of colors. Black mold is typically a dark greenish-black color. However, just because mold is not this color does not mean it is not harmless.  

You should contact us regardless of the color or type of mold. Treat any mold with caution – stay out of affected areas and don’t touch or disturb it. In many instances, multiple types of mold may exist in the same house or structure.

Call SERVPRO of West Greenville County for Mold Remediation!

(864)-292-8570

Commercial Cleaning Job

7/10/2018 (Permalink)

A local church was vandalized and called SERVPRO of West Greenville County to help clean up the damage. We have been working hard to remove trash and broken glass, vacuum, and remove stains in order to get the church looking like it did before the incident. The church has been very pleased with how quick SERVPRO has been to clean up the remains and damage from the vandelism. 

There is never a convenient time to experience damage to your commercial property. Every hour spent cleaning is an hour lost in productivity for your business. That is why SERVPRO of West Greenville County has the training and expertise to respond promptly to get your property back to business. Whether you experience commercial water or fire damage, or just want your property cleaned, SERVPRO is here to help!

Call SERVPRO of West Greenville County today! 

(864)-292-8570

Water Damage Restoration Job

7/9/2018 (Permalink)

The dining rom during the restoration process.

Due to heavy rainfall, a home in West Greenville County has experienced water coming up from under the house's foundation leading to water damage in the downstairs of the home. The main area affected was the dining room. It took SERVPRO of West Greenville County less than a week to restore this home and get it back to the way it was before the damage. The owner of the home was very pleased with the results and how quickly SERVPRO of West Greenville County completed the job. 

Water damage can be very serious. If your property has been damaged by water caused by flooding or water leaks, we have the experience, expertise and equipment to restore your property properly. 

Call us today at 864-292-8570 if you have water or flood damage at your commercial or residential property! 

Local Church Fire Damage

7/9/2018 (Permalink)

One of the offices damaged by the fire.

A local church experienced was broken into and the person set fire to two offices and the auditorium in the church. The fire also caused a water line to spray water leading to water damage throughout the church as well. This left the church with fire and water damage in multiple rooms. SERVPRO of West Greenville County is continuing to help this church restore their property after this tragic incident. The people at the church are very thankful for SERVPRO and the work they are putting in to get the church back to normal. 

Damage caused by a fire is devastating for everyone involved. It's a stressful and confusing time. Our professionals will always treat you with respect and empathy, and we'll always treat your property and belongings with care.

Call SERVPRO of West Greenville County if you happen to experience fire damage 864-292-8570

Fireworks Safety

6/27/2018 (Permalink)

Fireworks are ofen used when a holiday or special event occurs. With the fourth of July coming up next week SERVPRO of West Greenville County wants to share a few tips to make sure you are staying safe. Fireworks start around 18,500 fires per year, whether it be a structure fire, vehicle fire, or outside fire.

SERVPRO of West Greenville County wants nothing more than our residents to be safe while using fireworks.

Here are a few firework safety tips:

1. Do not wear loose clothing while using fireworks.
2. Never light fireworks indoors or near dry grass.
3. Point fireworks away from people and homes.
4. Stand several feet away from lit fireworks.
5. Have a hose or bucket of water nearby.
6. Obey all local laws regarding the use of fireworks.

If something happens to go wrong and you experience fire damage call SERVPRO of West Greenville County at 864-292-8570

When your West Greenville home or business suffers fire damage, it can be especially devastating. In addition to the fire and smoke damage, your property may have substantial water damage from firefighting efforts. You may feel stressed and confused after such a disaster, and you’ll need a caring expert to guide you through this crisis. SERVPRO of West Greenville County has the specialized fire and water damage equipment and expertise to help you through this tough time.We promise to treat your family with empathy and respect and your property with care.

Call SERVPRO for Mold Remediation

6/26/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level.

Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If you experience a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If you see signs of mold, call SERVPRO of West Greenville County today- 864-292-8570

Helpful Mold Tips

6/25/2018 (Permalink)

Mold Prevention Tips

1. Keep humidity levels low.
2. Be sure your home has good ventilation.
3. Check to make sure you don't have any leaks in your home.
4. If you experience water damage, dry out your home as soon as possible.
5. Clean bathroom areas with mold killing products regularly.

What to Do if You Find Mold in Your Home

1. Do not touch the mold. 
2. Stay out of the mold contaminated room.
3. Turn off your HVAC unit.
4. Get your house tested to make sure you actually have mold.
5. If you do have mold, call SERVPRO of West Greenville County to complete your mold remediation!

Mold can spread quickly throughout your home in as little as 48 hours. If you suspect that your business or home has a mold problem, call SERVPRO of West Greenville County at 864-292-8570 to inspect your home and complete mold remediation! We are highly trained mold remediation specialists and use advanced mold remediation techniques and equipment to get your home mold free as soon as possible.

Commercial Water Restoration at Local Shop

6/25/2018 (Permalink)

One of the rooms affected by the leak.

A local plumbing store in Greenville, South Carolina experienced water damage this past month and called SERVPRO for help. The ice machine in the back of their store leaked causing water damage to 3 rooms in the store. SERVPRO of West Greenville County was quick to get on the job and start extracting water. In just 4 days most of the affected areas were completely dry. The local store was very pleased with SERVPRO's efficiency and was thankful they were able to have their store back to normal in no time.

SERVPRO of West Greenville County realizes commercial offices want to get their office back up and running in no time. We are sure to work efficiently and effectively to get your commercial building back up and running in no time.

If you need commercial restoration completed, call SERVPRO of West Greenville County at 864-292-8570!    

Water Damage in Local Cabin

5/22/2018 (Permalink)

Notice the water damage on the wall.

SERVPRO of West Greenville County specializes in water damage restoration. A customer reached out to us that they had experienced a leak in one of the bathrooms in a cabin on their property. The leak started int he bathroom. However, the wall that runs between the bathroom and living room was damaged on both sides. The owner wanted the water damage to be restored as soon as possible. With the efficient staff and equipment SERVPRO of West Greenville County has, we were able to restore the cabin back to normal in only 4 days. 

Experiencing water damage can be a scary time for you and your home. However, we assure you SERVPRO of West Greenville County is here to help you restore your home as soon as possible.

If you experience water damage do not hesitate to call 864-292-8570.

Local Church Experiences Major Water Damage

4/23/2018 (Permalink)

Here is a picture of the sanctuary before the water restoration process was started.

A local church experienced major water damage earlier this year. A pipe busted leaking water all over the church. About a third of the church was effected from the broken pipe. The church called SERVPRO of West Greenville County in hopes we could restore the church and get it back to normal as soon as possible. After removing baseboards, carpet, and ceiling tiles the restoration process took no time. We were able to clean up the aftermath and get the church back to its regular state! The church was very thankful for how quick SERVPRO was able to complete the water restoration process. 

SERVPRO of West Greenville County is here to help YOU! If you ever experience water damage, fire damage, or mold and need remediation or restoration completed in your commercial building or home reach out to us!

Call us at 864-292-8570 and we will be sure to help!

SERVPRO of West Greenville County Donates Therapeutic Tricycle to 4 Year Old Boy

11/20/2017 (Permalink)

Image of the Bike SERVPRO donated

SERVPRO of West Greenville County recently donated a therapeutic tricycle to a 4-year-old with a complex medical history through AMBUCS. AMBUCS is a nonprofit charitable organization dedicated to creating mobility and independence for people with disabilities. They provide Amtryke therapeutic tricycles to individuals who are unable to operate a traditional bike. The child we sponsored, Brian, has a rare genetic disorder that effects his development in addition to his major organ systems. He is currently in a wheelchair and is learning to walk, but has not been successful yet without help. Brian loves to move, so providing him with an Amtryke therapeutic tricycle and seeing how happy the tricycle made him was such a heart-warming experience for us here at SERVPRO of West Greenville County. AMBUCS has provided more than 30,000 tricycles to people all across the United States ranging from age 2 to 102! We have enjoyed partnering with AMBUCS and being able to make a difference in a child’s life!

SERVPRO of West Greenville County Volunteers at Gran Fondo Hincapie Bike Race

10/23/2017 (Permalink)

SERVPRO of West Greenville County had a wonderful time volunteering in the community and participating in the Gran Fondo Hincapie bike race this past Saturday. The bike race consists of a 15, 50, and 80 mile route along the Blue Ridge Foothills. These routes are the roads George Hincapie has trained on for races like the Tour de France and the Paris-Roubaix. Not only is the Gran Fondo Hincapie a fun event with celebrity bikers like Patrick Dempsey and Lance Armstrong, but it also gives back to the community. A portion of the proceeds from the event will benefit the local charity Meals on Wheels. Meals on Wheels provides nutrious meals and personal contact to seniors throughout Greenville County. Almost 10,000,000 meals have been provided since the charity was established. SERVPRO of West Greenville County continues to give back to the community by volunteering at this event to help raise money for Meals on Wheels!

Mold Found in Greenville, SC Home

10/2/2017 (Permalink)

Pre Mitigation in the storage room

On September 21, 2017 SERVPRO of West Greenville County received a call from a homeowner who found mold in one of their rooms and needed water to be extracted. The mold was found in a back room that the homeowner rarely went in because it was only used for storage. According to the homeowner, he was in the room 2 months ago and did not see any signs of mold. However, there is now extensive microbial growth throughout the affected area.

SERVPRO of West Greenville County is currently working on completing mold remediation. It is requiring extensive cleaning and demolition of drywall, paneling, and insulation. We continue to complete mold remediation, but the owner is very thankful for all the hard work SERVPRO has put into remediating his home. 

If you find mold in your home or commercial building call SERVPRO of West Greenville County at 864-292-8570

Fire Damage Restoration in Greenville, SC

9/28/2017 (Permalink)

The damage in the kitchen caused by the fire.

A kitchen in an apartment complex in Greenville, SC caught fire earlier this year due to an appliance while cooking. The stove caught fire and damaged the walls, ceiling, cabinets, and microwave. After attempting to stop the fire, the apartment also experienced major water damage. 

SERVPRO of West Greenville County was called in to clean up the aftermath! We extracted water from the carpet and vinyl flooring and cleaned up all the smoke damage. The owners were very impressed with the job SERVPRO completed and how fast we got the job done! 

Experiencing a house or apartment fire can be an extremely scary and stressful time! SERVPRO of West Greenville county is here to make that hard time a little easier and make your home look "Like it never even happened." Call us today at 864-292-8570 if you experience fire or water damage and need restoration completed in your home!

Hurricane Irma Destroys Multiple Commercial Buildings

9/11/2017 (Permalink)

Shops Destroyed in Barbuda by Hurricane Irma

Hurricane Irma is one of the most intense atlantic hurricanes in history. It is also one of the most intense hurricanes to hit the United States since Hurricane Katrina in 2005. 

Hurricane Irma quickly worked its' way up to a category 5 hurricane. While it was at its' highest category it hit Saint Martin, the Virgin Islands, Barbuda, Anguilla, and many more atlantic islands.

Commercial Buildings Destroyed

On top of multiple homes, multiple commercial buildings like hotels, restaurants and bars, shops, and even airports were destroyed by this hurricane. Buildings have been submerged in water, trees have fallen on roofs, windows have been blown out, and many of the islands are over 90% destroyed.

Hurricane Irma Hits The US

As Hurricane Irma hits Florida and other parts of the East coast and United States, SERVPRO of West Greenville County continues to collect donations for the victims of the hurricane. We are collecting pet food and diapers, so if you would like to make a donation please call 864-292-8570 or check out our last blog for more information!

Our hearts are heavy as we see how Hurricane Harvey and Hurricane Irma have destroyed many towns. Here at SERVPRO of West Greenville County we like to do anything we can to help!!

Hurricane Harvey Donations

8/31/2017 (Permalink)

Hurricane Harvey is a category 4 Hurricane that hit SouthEastern Texas this past week. It has caused major damage to many towns and homes in Texas. Some towns have experienced over 45 inches of rain, and there have been 39 deaths reported. 

We Want To Help

The faculty and staff here at SERVPRO of West Greenville County are wanting to help the victims of Hurricane Harvey. We will be collecting pet food and diapers to send to Texas. SERVPRO Industries is partnered with American Red Cross to help in assisting those in need, and after seeing the people of Texas affected by Hurricane Harvey we felt the need to help. 

Donations

We will be collecting donations for the next several weeks and will deliver to American Red Cross every Friday. Donations can be Dropped off at SERVPRO of West Greenville County's office located at 225 W. Stone Ave Greenville, SC 29609. 

If you have any questions please call us at (864)-292-8570. Our office hours are Monday-Friday 9:00 AM-5:00 PM.

Total Solar Eclipse in Greenville, SC

8/4/2017 (Permalink)

On August 21st we wish for no storms in sight and clear skies as Greenville, SC experiences the total solar eclipse. A total solar eclipse occurs when the moon moves in between the sun and earth. This total solar eclipse is extremely rare because it is the first time the path of totality exclusively will cross the United States from coast to coast in 99 years. It also is only crossing the United States, and this is the first time a total solar eclipse is visible from coast to coast of the United States and no other country in 241 years. 

The eclipse is expected to pass through Greenville around 2:38 PM and will last approximately two minutes and thirty seconds. The state of South Carolina could have anywhere from 500,00 visitors to 2 million visitors. 

In order to view the eclipse you need eclipse glasses certified by ISO. The only moment when it is safe to watch the total solar eclipse without safety glasses is when the moon completely blacks out the sun. 

There are multiple events happening in Greenville, SC to watch the total solar eclipse and SERVPRO of West Greenville County can't wait to attend a few of them! Let's hope the sky is clear and there aren't any storms that occur on August 21st in Greenville, SC. Be sure to experience this once in a life time opportunity and watch the total solar eclipse!!

Water Damage Restoration in Greenville, SC due to Toilet Overflow

8/2/2017 (Permalink)

While a family was away on vacation, their Greenville, SC home flooded due to the toilet in the upstairs master bathroom overflowing. Three levels of their home were affected and had water damage.  The ceilings, walls, and hardwood floors all needed to be dried and restored. The before picture shows the damage to the hardwood floors from the water, and the after picture shows the same hardwood floors just a few days later.

This home called SERVPRO of West Greenville County at 10:00 at night and we were out there restoring the water damage until 8:00 AM the following morning. SERVPRO of West Greenville County is a 24 hour residential and commercial restoration and cleaning emergency service company. We are dedicated to our work and will do our very best to restore your home as soon as possible.

If you need water damage restoration completed in your Greenville, SC home or commercial building call SERVPRO of West Greenville County at 864-292-8570!!

Heavy Rains Flood Parts of South Carolina

7/24/2017 (Permalink)

After many storms and heavy rainfall, the Columbia, SC area experienced flooding and road closures on the night of July 23rd. The storm caused a lot of streets to be covered in inches of water leading to the city having to shut down multiple intersections. Many trees also fell and blocked roads and damaged houses and cars. Not only were roads blocked and covered in water, but there were approximately 1500 power outages in the Columbia, SC area.

What people just expected to be another typical summer storm ended up damaging people's homes and the city of Columbia. If you experience storm damage to your home or commercial business office don't hesitate to call SERVPRO of West Greenville County to fix all of your problems. We are a 24 hour emergency service cleanup and restoration company that specializes in water damage, fire damage, mold remediation, storm damage, and commercial services.

Having a storm damage your home can be very scary, but have no fear because SERVPRO of West Greenville County is always here to help!

Call us today at 864-292-8570 if you experience storm damage to your West Greenville County home!  

SERVPRO of West Greenville Completes a Commercial Water Damage Job

6/27/2017 (Permalink)

SERVPRO of West Greenville County works to dry out the office.

The owner of a dental office in Simpsonville, SC walked into a flooded office one Monday morning. Forty-five minutes later SERVPRO of West Greenville County was there to fix the problem. A pipe had leaked over the weekend causing water damage in almost every room of the office. We completed the water damage restoration and drying to this commercial building. 

The owner was thrilled and said "SERVPRO of West Greenville County was punctual, knowledgeable, friendly, and empathetic. Thank you SERVPRO of West Greenville County or making a rough situation a little less burdensome!" By the next week the dental office was back up and running again! 

Commercial restoration presents unique challenges and you need a company that provides excellent results while minimizing the disruption to your clients. SERVPRO of West Greenville County can be that company! We respond quickly to your fire, water, or mold damage emergency and are highly trained to handle any size job.

Call us today at 864-292-8570 if you have water, mold, or fire damage at your commercial building! 

All About Tropical Storm Cindy

6/26/2017 (Permalink)

Tropical Storm Cindy formed June 20, 2017 and made landfall near the Louisiana-Texas border on June 22, 2017. This tropical storm developed from a monsoonal low pressure system near central America. Winds reached a high of 60 miles per hour and expanded more than 250 miles from the storms center. This storm has brought heavy rain, tornadoes, and flooding to many cities in the southeast and on the east coast, even up to Pennsylvania. The highest rainfall was 18.64 inches near Ocean Springs, Mississippi. Many cities have experienced major flooding leading to water damage to local homes and commercial buildings.

Tropical storms and hurricanes often lead to water damage, and hurricane season has just started. If you or anyone you know experiences any storm or water damage to your home and need to restore it, call SERVPRO of West Greenville County at 864-292-8570. We are here to help and can handle any job no matter how big or small! 

Hurricane Dora

6/26/2017 (Permalink)

Hurricane season has now begun with Hurricane Dora. Hurricane Dora is the first official hurricane of the 2017 season. It is centered about 175 miles southwest of Mazanillo, Mexico. Due to this hurricane, the coast of Mexico is experiencing heavy rain and elevated sea currents. However, Hurricane Dora is not a threat to the United States. 

If you live along coastlines make sure you are prepared for hurricanes. You should have planned an evacuation plan and have any supplies you may need ready in case you are asked to evacuate your home. It is better to be prepared as oppose to not having a plan when a hurricane hits your area. 

If you experience a bad storm or any kind of storm damage from a hurricane call SERVPRO of West Greenville County to restore your home. We are a 24 hour emergency service company who is trained to handle any size job. 

You can contact us at 864-292-8570!

Greenville, SC Bike Shop Floods and Experiences Major Water Damage

6/22/2017 (Permalink)

Flooded office space in local Greenville, SC bike shop

A local bike shop in Greenville, SC experienced flooding after a water line broke in their office space. The whole office was covered in standing water. This before picture shows just part of the office which was covered in water. 

SERVPRO of West Greenville County was called to help clean up and restore the bike shop back to normal. We were quick to the job and were able to get the bike shop back to normal in only 6 days after the flooding occurred! The owners of the bike shop were expecting to be shut down for much longer and were very pleased with the job and how fast SERVPRO of West Greenville County restored their shop. 

Water damage can occur very easily and it is important that if you experience water damage at your business or home to fix it immediately so the damage doesn't continue to grow.

If this happens to you, call 864-292-8570 and SERVPRO of West Greenville County will be at your home in no time to get it back to normal! 

Electrical Fire Causes Major Fire Damage in Williamston, SC Home

6/22/2017 (Permalink)

Fire damage in the kitchen after the electrical fire.

An electrical fire that started in the laundry room and spread throughout the house caused fire damage to this home in Williamston, SC. Most windows in the home broke, and the ceiling collapsed leading to major damage. SERVPRO of West Greenville County worked as hard as they could to make this difficult time much easier for this family.We restored the home and fixed all of the fire damage. The family was very appreciative for everything SERVPRO of West Greenville County did to help them in this hard time!

Check out one of our earlier blog posts for fire safety tips so you are prepared if you ever experience a fire in your home or business!

SERVPRO of West Greenville County is trained to handle any size job that comes our way! Times like these where you experience unexpected damage to your home can be very hard and we are here to make it a little more bearable, just call 864-292-8570 

Lightening strikes Church in South Carolina

1/4/2017 (Permalink)

Church's multimedia room caught fire from lightening strike consequently suffering the most damage in this loss.

This church in South Carolina suffered from a fire caused by a strike of lightening to the building, catching its multimedia room in the basement on fire. SERVPRO of West Greenville County, along with other SERVPRO teams worked around the clock to remediate the problem, so that business could be restored as quickly and seamlessly as possible. Many organizations are at risk for a fire, especially when they reside in older buildings in need of repairs. We know how costly and devastating a fire can be to a business, so it is always our goal to get you back up and running right away. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage. 

What to Expect: 

When we visit your establishment after a fire loss, we will scope the effected areas to determine the extent of the loss. We will always pretest affected surfaces to determine the type of smoke and which products will help us recover the area most effectively. We have the equipment, expertise, and experience to restore your fire and smoke damage. If a fire has damaged your business, call us right away at (864) 292-8570. SERVPRO of West Greenville County will treat you with empathy and respect, and your property with care.

Commercial Restoration Presents Unique Challenges

Fire damage is especially devastating for a business or commercial property. In addition to the fire and smoke damage, significant water damage from firefighting efforts and fire suppression systems may occur. SERVPRO of West Greenville County has the training, experience, and equipment to handle large commercial fire damage emergencies. Whether your fire emergency occurs in a restaurant, motel, or office building, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of West Greenville County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. 

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (864) 292-8570

Teaming Up With The American Red Cross for Fire Prevention Month

10/3/2016 (Permalink)

Home fire safety checklist from www,redcross.org/homefires

October is Fire Prevention month

SERVPRO of West Greenville County wants to help you prepare for and learn how you can prevent fire damage to your home! SERVPRO Industries, Inc. and SERVPRO of West Greenville County support The American Red Cross and the effort to inform and help our community learn home fire safety.

On average, 36 people suffer injuries as a result of home fires every day.  Don’t let a home fire happen to you and your family.  The American Red Cross can help you learn tips on how to prevent a home fire at your household, and help prevent injury to you or your loved ones.  Make sure your family can safely escape your home in less than 2 minutes.  Test your smoke alarms.  To learn more please visit www.redcross.org/homefires for home fire prevention information. Don’t let a home fire affect your family.

Over $7 billion in property damage occurs every year due to home fires-

Your help is needed in any and every form.  If you can donate please visit, http://redcross.org/cm/SERVPROindustries-pub. If you can give your time or effort, please become an American Red Cross volunteer at www.redcross.org to help others recover from home fires.

You can also visit The American Red Cross's website to download fire safety checklists and home fire escape plans to help your family prepare in the event of a disaster. 

Water Damage to Local Home in Greenville, SC

9/15/2016 (Permalink)

Local Greenville County residence, Before and After SERVPRO of West Greenville County put our trained technicians to work.

A local Greenville County residence experienced moderate water damage after a faulty gutter had leaked water from the downspout into the ground against the foundation walls causing saturation and seepage of water into the basement area. SERVPRO of West Greenville County has the expertise and equipment to mitigate residential water losses just like this one. In this particular situation, we pulled up the carpet and pad in order to dry from underneath, because the floor had been saturated with water from inside the wall. Once all the affected areas (floors and walls) were treated and reached the appropriate levels as an unaffected area, the padding and carpet was installed back to its original placement, “Like it never even happened”.  The family was very grateful to be able to use the space again within a matter of days!

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. 

Our SERVPRO Representative will ask several questions: 

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

Faster to Any Size Emergency

In many cleaning and restoration situations, immediate action is needed. Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of West Greenville County arrives quickly and starts the water extraction process almost immediately. 

For help restoring your home after a water loss, call SERVPRO of West Greenville County  at (864) 292-8570. We’ll make it “Like it never even happened.”