How NOT to Handle Water Damage

10/13/2022 (Permalink)

What is the absolute worst thing that you can do when it comes to dealing with water damage in your home or business? 

The simple answer is, let it sit. Even if you can't visibly see the water anymore, it doesn't necessarily mean that the issue has been resolved. Letting water damage sit without properly mitigating it can cause more damages and even lead to microbial growth. If you do not know how to deal with a water loss, the best thing that you can do is call a professional.

While removing the water straight away and setting air movers are some of the correct steps to take in the water mitigation process, having a professional there to take moisture readings of the affected space could be what saves your flooring/drywall/contents. Moisture can quickly seep through and sit stagnant where air movers are no longer helpful. Sometimes, although extreme, removal is necessary to properly mitigate. 

Major Demolition in Upstate, South Carolina

7/11/2022 (Permalink)

Completed Demolition in Downstairs of SC Home

This Simpsonville, South Carolina customer called us with a report of significant water loss to their home. They themselves were unsuccessful in finding the leak themselves, so they contacted a plumber to come out and find and fix the issue before SERVPRO of West Greenville County water mitigation services began. The entire downstairs was affected as well as three quarters of the upstairs. Before we even arrived, the ceiling in the downstairs had begun to drop due to over saturation. 

Once our production team walked through the home with the owner, they explained to the customer the process of work and that there would be extensive demolition work needed. Demolition work needed to be done in the entire master suite, laundry room, landing, hallway, spare bedroom, living room, kitchen, dining room, downstairs bathroom, storage room, mudroom, pantry, and garage. After multiple days of demolition, we were able to set drying equipment to complete the mitigation process in this customer's home.

SERVPRO of West Greenville County is equipped to handle jobs; big or small. Give us a call anytime, 24/7 if you suffer water damage to your home or business. You can reach us at (864)-292-8570. 

Meet Our Production Crew

6/17/2022 (Permalink)

Production Crew Member, Dylan

This is Dylan, one of our many production crew members that serves SERVPRO of West Greenville County and the Greenville, South Carolina residents. He joined our team in 2020 right before the height of the pandemic and is a dedicated part of our team. Dylan was one of the first production members to step up when we began helping our community battle COVID-19, by providing cleaning services. He was on the frontline the entire pandemic and continues to put him self on the frontline as a part of our STORM team. Multiple times a year, he goes out with the rest of our storm team to help assist other SERVPRO's around the U.S. with disaster cleanup and restoration. You can always find Dylan with a SERVPRO mask on!

Why You Should Use High Gloss Paint

3/24/2022 (Permalink)

At SERVPRO of West Greenville County, our production crew have cleaned every type of surface and material imaginable. High-gloss paint is one of the easiest surface for us to clean. It is great for cleaning off smelly smoke residues and is resistant to absorbing moisture. 

According to Laguna Painting, "High gloss paints are typically solid, light-reflective, and ultra-shiny. They are the simplest to clean and most durable paint sheen of them all. They are as tough as the paint that you see on appliances."

It is the best paint you can use for high moisture areas of your home that are most likely to endure water damage from the elements, like sunrooms and garages. 

Even when the correct steps are taken to help prevent disaster, water damage is not always preventable. If disaster should strike, call us at SERVPRO of West Greenville County at (864)-292-8570 for our water mitigation services. 

Greenville, SC Business Water Extraction

3/7/2022 (Permalink)

Water damage from neighboring condo flood.

SERPVRO of West Greenville County was called out to this Greenville, South Carolina business when a condo next to their unit suffered a water leak that seeped into their space. This loss was suffered after our normal work day hours, however disasters rarely wait for the normal 8-5 day to happen. At SERVPRO of West Greenville County, we know this very well, so we make ourselves available 24/7 should you suffer a loss like this. 

Our production crew was dispatched just thirty minutes after the initial call to provide the services that our customer requested. For the initial services, the customer just wanted us to perform an extraction of all standing water, giving them time to file a claim with insurance for any further work. Based on the initial scope that our project manager provided, demolition would also be needed.

The customer was happy with how fast we were able to get out to begin services. Call us at (864)-292-8570 for our water mitigation services. 

Categories of Water Damage 2022

2/28/2022 (Permalink)

Often times after someone has experienced water damage in their home, they do not know what the next step is. An important part of knowing what to do next, is knowing what kind of water you are dealing with. So that SERVPRO West Greenville County can help you as fast as possible, here are some helpful tips to look for when dealing with water damage in your home. The categories of water damage are defined by the Institute of International Cleaning and Restoration Certification (IICRC).

Category 1 (White Water)

 Category 1 water damage is caused by water that does not contain contaminates that pose a threat to your health, or clean water. Clean water damage can come from things like a malfunctioning appliance, supply lines, and rainwater. Although category 1 home floods are safe to clean up yourself, it is important to know that clean water can quickly turn into category 2 water damage if left standing for as little as 48 hours.

Category 2 (Grey Water)

 Category 2 water damage, sometimes also referred to as greywater, refers to water that is not sewage, but does contain contaminants. This can include water damage that comes from washing machines, dishwashers, bathtubs, sinks, or an overflowing plumbing fixture. Floodwater that comes from a weather event is also put into the greywater category. If your home has category 2 flooding, it is important to wear protective gear if you attempt to clean it.

 Category 3 (Black Water)

 Category 3 water, or blackwater, is defined as water that is contaminated with pathogens or toxins, such as human waste. In your home, this can come from broken sewage pipes or toilets. Flooding from a weather event that enters a building as a result of a storm or hurricane, can potentially carry contaminants that puts it in the category of blackwater. Due to the nature of the water, most contents that it comes in contact with are unsalvageable and must be torn out.

If you think that your home has been affected by a Category 3 flooding, it is advisable to contact a professional to help you deal with the issue. SERVPRO West Greenville County is equipped with the right materials and crew to help make it "Like it never even happened."

The Importance of Containment on Mitigation and Remediation Jobs

1/14/2022 (Permalink)

SERVPRO of West Greenville County often uses containment on our jobs. Our production crew uses containment on all types of jobs; this includes water, fire, mold, sewage, and cleaning. Containment is an important first step that can often be overlooked. 

• Keeping building occupants safe - before removing any unsalvageable building materials, containment barriers are set up to keep dust and any other debris within the work area.
• Avoid cross contamination - If mold has grown on any impacted building materials needing to be removed, containment barriers will keep any airborne mold spores from cross contaminating the other parts of the site during the removal process.
• Avoid additional clean up of unrelated areas of the site and or mold cross contamination
• Clean the air within the affected space- A HEPA filter is used to create negative air pressure to capture any released spores and filter clean air within the contained space.

SERVPRO of West Greenville County strives to leave your business or home in as close to pre loss condition as possible, and we pride ourselves in putting your safety first.

Frozen Pipes Can Lead to Serious Water Damage

1/9/2022 (Permalink)

Did you know that water pipes bursting due to freezing temperatures is the leading cause for water damages in the winter months. The cold temperatures are back in the Upstate and with freezing weather comes the chance of frozen pipes. According to State Farm, "even a tiny crack in a pipe can spew hundreds of gallons of water causing flooding, damage to your furnace and serious structural damage. It also presents an immediate potential for mold."

There are three different leading causes of frozen pipes; quick drops in temperature, poor insulation, and thermostats being set too low. State Farm also has a few really helpful tips that could prevent your home or business from suffering water damage from frozen pipes this winter. Prepare by taking these steps before it gets too cold outside. 

• Insulate pipes. Pipe insulation in your home's crawl spaces and attic helps even if you live in an area where freezing is uncommon. Exposed pipes are most susceptible to freezing. 
• Use heat tape or heat cables. Heat tape or thermostatically controlled heat cables can be used to wrap pipes. Be sure to use products approved by an independent testing organization and only for the use intended (exterior or interior). 
• Seal leaks. Locate and seal leaks that allow cold air inside. Look for air leaks around electrical wiring, dryer vents and pipes, and use caulk or insulation to keep the cold out.
• Secure outdoor hoses, valves and faucets. Before winter hits, disconnect garden hoses and, if possible, use an indoor valve to shut off and drain water from pipes leading to outside faucets. This reduces the chance of freezing in the short span of pipe just inside the house.
• Let water drip. A trickle of hot and cold water might be all it takes to keep your pipes from freezing. Let warm water drip overnight when temperatures are cold, preferably from a faucet on an outside wall.
• Adjust the thermostat. Keeping your thermostat set at the same temperature during both day and night also reduces the risk of frozen pipes. During extreme cold, this also helps reduce the strain on the furnace.
• Open cabinet doors. This allows heat to get to un-insulated pipes under sinks and appliances near exterior walls.

If your pipes do freeze and burst this winter, and you suffer water damages you can call us anytime at SERVPRO of West Greenville County at (864)-292-8570. 

What is Water Mitigation?

12/3/2021 (Permalink)

If you have suffered a water loss to your home or business, you might find yourself in need of water mitigation services. However, if you have never experienced a water loss before, you might find yourself asking, 'What is water mitigation'?

FEMA defines mitigation as the process of reducing the loss of property due to the impact of a disaster. While SERVPRO of West Greenville County provides many types of mitigation services, water mitigation is the process of cleaning, sanitizing, drying, repairing, and restoring property to as close to pre loss condition as possible. Every job that our production team encounters is different and will require its own plan to complete the mitigation process. 

When SERVPRO of West Greenville County is called out to a water loss, the first thing our production team will do is assess the situation. Then, depending on the extent of the damage or if there is standing water, our team will create a plan of action. If you choose to contact your insurance company, production will work closely to get everything approved to begin. The first goal is to dry out all affected contents and materials. This is done with extraction tools, dehumidifiers, and air movers to remove all humidity to eliminate a mold-friendly environment. After all materials are dry or removed, reconstruction may begin. 

Water mitigation is an important process if you have suffered a water loss. Give us a call today at SERVPRO of West Greenville County. (864)-292-8570.

HVAC Water Damage

10/29/2021 (Permalink)

Did you know that you should maintenance your HVAC system at least once a year by a professional. The best time to have your HVAC serviced is before the peak of summer and winter. This helps to not only maintain your appliance, but also prevent water damages to your home.

SERVPRO of West Greenville sees multiple jobs every year where an HVAC has leaked into the attic, causing water damage to multiple floors of the home. The drain pan overflows into the attic, where most HVAC systems are placed, and leaks down into insulation, drywall, and flooring. While this can be avoided with routine maintenance, sometimes disaster strikes anyway. Call a professional to mitigate any water damages your home or business may suffer at (864)-292-8570.

Water Heater Source of Loss in Mauldin, SC Home

7/13/2021 (Permalink)

This is the result of a burst pipe connected to the water heater

Surprisingly, water heaters are a great cause of loss to homes and businesses alike in the summertime. This family found that out when a pipe connected to their water heater burst, causing water damage to various different rooms and the crawlspace below. Due to the humidity from the outdoors, this caused microbial growth before the customers even noticed the water damages. They were very happy when they learned that at SERVPRO of West Greenville County that we can handle water mitigation jobs, as well as mold remediation, making a very smooth process. Due to the nature of the loss, before any work could begin a plumber had to be dispatched to fix the pipe and prevent further damages. Our office team always advises that the issue be fixed before our production team begins work to prevent further costs to the customer and further damages.

If your water heater doesn’t outlast these extreme temperatures this summer, give us a call at (864)-292-8570 to come out and help get your home or business looking "Like it never even happened."

What Causes A Flooded Basement?

6/23/2021 (Permalink)

There are four common sources of water entering basements, besides mass flooding in your community

• Basement water could leak down from the foundation walls
• Water-saturated soils can be pushed into the basement pressure
• Storm sewer water from the storm sewer system backing up into the home
• Sanitary sewer water from a clog in the local sewer line, your home’s sewer line, or a combination of both backing up in the sink and floor drains

Here are some tips to make basement flooding less likely:

• Seal the basement.
• Install/Update a sump pump.
• Add or update drainage. 
• Install a water leak detection system. 
• Update your windows and doors. 
• Replace your pipes.
• Regularly check your roof for signs of damage. 

Water in your basement can damage floors and walls, ruin furniture, and lead to mold within 24 hours.

When you experience a basement flooding it's important to determine if the water problems are going to recur or if it was a one-time event. Our production team can come out and extract any standing water, but if the issue keeps occurring, further damage may ensue.

If you experience any flooding in your basement, give us a call at SERVPRO of West Greenville County at (864)-292-8570.

Summer Water Heater Damage

6/18/2021 (Permalink)

This summer at SERVPRO of West Greenville County we have had multiple calls regarding a water loss due to water heater pipes busting. Did you know that this occurrence is very common? There are a few things that causes these pipes to burst in the summertime and a few ways that you can prevent it. Some of the main issues that cause pipes in the water heater to burst during the summer are, pipe erosion and corrosion, clogged pipes, and pipes that have been poorly installed. The best thing you can do to help prevent any kind of pipe bursting is to stay ahead of any erosion or corrosion or clogged pipes by having them inspected annually. This will help to prevent any kind of build up that can lead to severe water damage. Even if you do stay on top of yearly maintenance of your pipes, accidents can still happen. If you do find yourself suffering water damage due to a water heater leak or busted pipe, give us a call at SERVPRO of West Greenville County. We are available 24/7 for your water mitigation needs. Call us at (864)-292-8570.

Greenville Restaurant suffers Water Damage

6/17/2021 (Permalink)

Burst Water Heater

This restaurant in Greenville, SC suffered water damage when a water heater had a pipe burst. This is something that SERVPRO of West Greenville County sees a lot of in the summertime. The business manager called us to come in to extract all standing water. The main affected area was the kitchen and server station, with very minimal damage to the dining room. Production came out to extract all standing water, then treat the floors with product. After a quick clean up, the restaurant was able to open back up for business. The customers were very happy with how quickly our crew at SERVPRO of West Greenville County were able to respond to their call.

If you have any kind of standing water in your business or home, call us at (864)-292-8570 to come out and extract it for you!

Demolition in Greenville, SC Home

5/14/2021 (Permalink)

Pipe Leak that caused water damage

This home in Greenville, SC suffered water damage when a pipe developed a leak. The water ran through the kitchen and into the dining and living rooms. When SERVPRO of West Greenville County was called in, the customers had already begun demolition when they decided the job was too big for them and they needed some professional help. Our production members came in to help remove cabinets, countertops, and drywall. The customers were happy that they called us at SERVPRO of West Greenville County, because they realized that the damage extended much further than they thought. It is important that all of the affected materials were removed so that they did not produce any microbial growth in the future. Even if you want to perform the demolition and repair yourself, it is a good idea to call a professional out to assess the damages. Give us a call at SERVPRO of West Greenville County at (864)-292-8570.

Toilet Supply Line, Cause of Damage

4/5/2021 (Permalink)

SERVPRO of West Greenville County has many water mitigation jobs that are the result of a toilet supply line leak in their bathrooms. This happens to many homeowners and business owners in the Greenville area, the good news is, there are ways to prevent this type of leak. If, however, you do suffer this type of leak, SERVPRO West Greenville County has a production team is skilled in all areas of water mitigation. First, you should know that there are four possible places where the supply line on your toilet can leak. Leaks occur at the nut that connects the supply line to the fill valve, the nut that connects the supply line to the shut off valve, the connection where the valve attaches to the water line, and the washer in the valve itself. How you can prevent leaks from any of these four points is to tighten the nuts as much as they can without stripping them. If you do suffer a leak, it is important to shut of the water at the shut of valve then, give a call to SERVPRO West Greenville County at (864)-292-8570 for any mitigation services needed.

Different Types of Water Damage

8/5/2020 (Permalink)

Often times after someone has experienced water damage in their home, they do not know what the next step is. An important part of knowing what to do next, is knowing what kind of water you are dealing with. So that SERVPRO West Greenville County can help you as fast as possible, here are some helpful tips to look for when dealing with water damage in your home. The categories of water damage are defined by the Institute of International Cleaning and Restoration Certification (IICRC).

Category 1 (White Water)

 Category 1 water damage is caused by water that does not contain contaminates that pose a threat to your health, or clean water. Clean water damage can come from things like a malfunctioning appliance, supply lines, and rainwater. Although category 1 home floods are safe to clean up yourself, it is important to know that clean water can quickly turn into category 2 water damage if left standing for as little as 48 hours.

Category 2 (Grey Water)

 Category 2 water damage, sometimes also referred to as greywater, refers to water that is not sewage, but does contain contaminants. This can include water damage that comes from washing machines, dishwashers, bathtubs, sinks, or an overflowing plumbing fixture. Floodwater that comes from a weather event is also put into the greywater category. If your home has category 2 flooding, it is important to wear protective gear if you attempt to clean it.

 Category 3 (Black Water)

 Category 3 water, or blackwater, is defined as water that is contaminated with pathogens or toxins, such as human waste. In your home, this can come from broken sewage pipes or toilets. Flooding from a weather event that enters a building as a result of a storm or hurricane, can potentially carry contaminants that puts it in the category of blackwater.

When it comes to home flooding, category 3 water damage pose the biggest threat to your immediate health and can be the most destructive. Due to the nature of the water, most contents that it comes in contact with are unsalvageable and must be torn out.

If you think that your home has been affected by a Category 3 flooding, it is advisable to contact a professional to help you deal with the issue. SERVPRO West Greenville County is equipped with the right materials and crew to help make it "Like it never even happened."

Emergency Water Damage Restoration 24/7

7/21/2020 (Permalink)

SERVPRO of West Greenville County is available 24 hours a day, 7 days a week, for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

SERVPRO of West Greenville County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration.We have completed a number of jobs in the West Greenville County area and know we have the skills to help you too!

About SERVPRO of West Greenville County

SERVPRO of West Greenville County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call 864-292-8570 Today!!

Safety Tips to Prevent Water or Fire Damage Before You Leave for Vacation

7/6/2020 (Permalink)

With summer in full swing, everyone is now leaving their homes for a few days and going on vacation. Before you leave for vacation, you should never leave your home as is. Taking caution in order to make sure your house does not catch fire or flood while you are gone is extremely important. Here are a few tips on what you should do to your home before leaving to make sure when you return it looks just like it did before you left!

Turn off your water supply

Leaks can happen whether you are home or not. However, the last thing you want to come home to after you have been on vacation is a flooded house. Turning off your water supply should prevent any leaks in your home. 

Unplug all electronics

Plugged in electronics can lead to an electrical fire. Not only will unplugging your electronics prevent your home from catching fire, but it will also allow you to save on your electrical bill. 

Adjust your thermostat

Adjusting your thermostat a few degrees higher than normal will also allow you to save on your electricity bill. Only adjusting it, and not turning it completely off, will allow the air to still circulate regulating the mold and humidity in your home. 

Clean out your fridge

Throw away all food that might expire while you are away. You do not want to come home to mold or an odor in your fridge from expired food. 

Take out the trash

Taking out the trash before you leave will also prevent an odor in your home when you return. Not taking out your trash could also lead to bugs coming in your home.

Turn off your gas

To prevent any possible gas leaks, which can lead to your home catching fire, turn off your gas before leaving. 

Check your smoke detectors

Take precaution and check your smoke detectors just in case a fire does start in your home while you are away. One of the worst things that can happen while you are not home is your house catching fire and no one knowing because your smoke detectors do not work.

Lock all doors and windows

One of the most essential steps for you to complete before leaving for vacation is locking all your doors and windows. Coming home to your home being broken into would ruin your vacation. Keep your house safe by ensuring everything is locked before you leave. 

Call SERVPRO for Water Damage Restoration

7/1/2020 (Permalink)

Many homes experience water damage every year and need someone to come restore their home from the damage. Whether you experience water damage from a leaking washing machine, toilet, dishwasher, or even a storm SERVPRO of West Greenville County can help. Water damage can spread fast and is something that needs to be fixed as soon as possible.

Call SERVPRO of West Greenville County at 864-292-8570 if your home or commercial building experiences water damage

Our crew is trained and ready to handle any size job you give us! We have endless equipment that can handle any water damage job. We will bring this equipment into your home and restore it back to its normal condition in no time. Your home will look better than it did before the incident occurred. We assure you we will get the job done just the way you want it. For more information visit our SERVPRO Facebook page. 

Do You Need Help Fixing your Water Damage Restoration?

6/24/2020 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of West Greenville County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. 

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of West Greenville County arrives quickly and starts the water extraction process almost immediately. We understand the fear the customer has when they experience water damage to their home. This immediate response helps to minimize the damage and the cleaning and restoration costs for the customer.

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Need Emergency Service? Call Us 24/7 – 864-292-8570

Residential Water Damage

5/18/2020 (Permalink)

A leaking refrigerator caused damage to a home's kitchen and laundry room in Greenville, SC. SERVPRO of West Greenville County was called to help restore the house back to normal. The house was back to its pre loss condition within five days of starting the restoration process. The owner was thrilled with the crew members and the results of the restoration process.

Many homes experience water damage every year and need someone to come restore their home from the damage.

If this is you call SERVPRO of West Greenville County at 864-292-8570.

Our crew is trained and ready to handle any size job you give us! We have endless equipment that can handle any water damage job. We will bring this equipment into your home and restore it back to its normal condition in no time. Not only do we restore residential property, but we also restore commercial property!

Why You Should Fix Water Damage ASAP

8/8/2019 (Permalink)

When your property has been damaged by water, you do not have time to wait for a convenient time to start the restoration process. Not only will the water damage continue to get worse and make the restoration process timelier, but it can also cause mold growth in your home if you do not start the restoration process immediately. There is a 24 to 48 hour window from the time something gets wet until mold can start to grow. Once mold stars to grow it can spread very fast.

In order to protect the damage in your home from getting worse it is best to call a restoration service as soon as you find the water damage. That is why SERVPRO of West Greenville County is a 24 hour emergency restoration service. We are here to help at any time of the day or night to restore your home back to normal! 

Call SERVPRO of West Greenville County today (864)-292-8570 

Water Damage in Your Kitchen and Laundry Room

7/23/2019 (Permalink)

A leaking refrigerator, or a leaking washer, can cause damage to your home's kitchen and laundry room very fast. If this happens call SERVPRO of West Greenville County and we will help restore your house back to normal. We know the importance of your kitchen and laundry room, so we will work as efficiently as possible to make sure you are back in your home in no time.

Many homes experience water damage every year and need someone to come restore their home from the damage.

If this is you call SERVPRO of West Greenville County at 864-292-8570.

Our crew is trained and ready to handle any size job you give us! We have endless equipment that can handle any water damage job. We will bring this equipment into your home and restore it back to its normal condition in no time. Your home will look like the incident never even happened. For more information visit our SERVPRO Facebook page. 

Basement Water Damage

8/9/2018 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your West Greenville County basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today - 864-292-8570

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of West Greenville County and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Water Damage Restoration Job

7/9/2018 (Permalink)

The dining rom during the restoration process.

Due to heavy rainfall, a home in West Greenville County has experienced water coming up from under the house's foundation leading to water damage in the downstairs of the home. The main area affected was the dining room. It took SERVPRO of West Greenville County less than a week to restore this home and get it back to the way it was before the damage. The owner of the home was very pleased with the results and how quickly SERVPRO of West Greenville County completed the job. 

Water damage can be very serious. If your property has been damaged by water caused by flooding or water leaks, we have the experience, expertise and equipment to restore your property properly. 

Call us today at 864-292-8570 if you have water or flood damage at your commercial or residential property! 

Water Damage in Local Cabin

5/22/2018 (Permalink)

Notice the water damage on the wall.

SERVPRO of West Greenville County specializes in water damage restoration. A customer reached out to us that they had experienced a leak in one of the bathrooms in a cabin on their property. The leak started int he bathroom. However, the wall that runs between the bathroom and living room was damaged on both sides. The owner wanted the water damage to be restored as soon as possible. With the efficient staff and equipment SERVPRO of West Greenville County has, we were able to restore the cabin back to normal in only 4 days. 

Experiencing water damage can be a scary time for you and your home. However, we assure you SERVPRO of West Greenville County is here to help you restore your home as soon as possible.

If you experience water damage do not hesitate to call 864-292-8570.

Hurricane Harvey Donations

8/31/2017 (Permalink)

Hurricane Harvey is a category 4 Hurricane that hit SouthEastern Texas this past week. It has caused major damage to many towns and homes in Texas. Some towns have experienced over 45 inches of rain, and there have been 39 deaths reported. 

We Want To Help

The faculty and staff here at SERVPRO of West Greenville County are wanting to help the victims of Hurricane Harvey. We will be collecting pet food and diapers to send to Texas. SERVPRO Industries is partnered with American Red Cross to help in assisting those in need, and after seeing the people of Texas affected by Hurricane Harvey we felt the need to help. 

Donations

We will be collecting donations for the next several weeks and will deliver to American Red Cross every Friday. Donations can be Dropped off at SERVPRO of West Greenville County's office located at 225 W. Stone Ave Greenville, SC 29609. 

If you have any questions please call us at (864)-292-8570. Our office hours are Monday-Friday 9:00 AM-5:00 PM.

Water Damage Restoration in Greenville, SC due to Toilet Overflow

8/2/2017 (Permalink)

While a family was away on vacation, their Greenville, SC home flooded due to the toilet in the upstairs master bathroom overflowing. Three levels of their home were affected and had water damage.  The ceilings, walls, and hardwood floors all needed to be dried and restored. The before picture shows the damage to the hardwood floors from the water, and the after picture shows the same hardwood floors just a few days later.

This home called SERVPRO of West Greenville County at 10:00 at night and we were out there restoring the water damage until 8:00 AM the following morning. SERVPRO of West Greenville County is a 24 hour residential and commercial restoration and cleaning emergency service company. We are dedicated to our work and will do our very best to restore your home as soon as possible.

If you need water damage restoration completed in your Greenville, SC home or commercial building call SERVPRO of West Greenville County at 864-292-8570!!

Water Damage to Local Home in Greenville, SC

9/15/2016 (Permalink)

Local Greenville County residence, Before and After SERVPRO of West Greenville County put our trained technicians to work.

A local Greenville County residence experienced moderate water damage after a faulty gutter had leaked water from the downspout into the ground against the foundation walls causing saturation and seepage of water into the basement area. SERVPRO of West Greenville County has the expertise and equipment to mitigate residential water losses just like this one. In this particular situation, we pulled up the carpet and pad in order to dry from underneath, because the floor had been saturated with water from inside the wall. Once all the affected areas (floors and walls) were treated and reached the appropriate levels as an unaffected area, the padding and carpet was installed back to its original placement, “Like it never even happened”.  The family was very grateful to be able to use the space again within a matter of days!

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. 

Our SERVPRO Representative will ask several questions: 

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

Faster to Any Size Emergency

In many cleaning and restoration situations, immediate action is needed. Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of West Greenville County arrives quickly and starts the water extraction process almost immediately. 

For help restoring your home after a water loss, call SERVPRO of West Greenville County  at (864) 292-8570. We’ll make it “Like it never even happened.”